Medical SPA Receptionist

5 days ago


Hamilton, Canada Renovo skin and body care clinic Full time

Overview:
We are seeking a highly organized and customer-focused individual to join our team as a Medical SPA Receptionist. As the first point of contact for our clients, you will play a crucial role in providing exceptional customer service and ensuring smooth operations at our medical facility. This is a full-time position with competitive pay.

**Duties**:

- Greet clients and visitors in a friendly and professional manner
- Schedule appointments and manage the appointment calendar
- Collect patient information and update electronic medical records
- Verify coverage and process payments
- Answer phone calls, respond to inquiries, and provide accurate information
- Assist with client check-in and check-out processes
- Maintain cleanliness and organization of the reception area
- Collaborate with medical staff to ensure efficient patient flow

Qualifications:

- Excellent communication skills, both verbal and written
- Bilingual proficiency in English and [Second Language] is preferred
- Previous experience in customer service, retail sales, or a similar role is an asset
- Strong upselling skills to promote additional services or products
- Ability to handle cash transactions and operate a point-of-sale (POS) system
- Exceptional time management skills to prioritize tasks effectively

**Salary**: $18.00-$19.00 per hour

Expected hours: 36 per week

Day range:

- Every Weekend
- Monday to Friday

Shift:

- 8 hour shift

**Education**:

- Secondary School (preferred)

**Experience**:

- Medical spa: 2 years (required)
- Customer service: 1 year (required)

Work Location: In person

Application deadline: 2024-04-06
Expected start date: 2024-04-08


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