Technology Delivery Lead

3 weeks ago

London, Canada TD Bank Full time

**TD Description**

Stay current and competitive. Carve out a career for yourself. Grow with us.

**Department Overview**

Building a World-Class, Diverse and Inclusive Technology Team at TD
- We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. TD's technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.
- There's room to grow in all of it.
- We are looking for someone to build and maintain strong business relationships with assigned clients, internal partners, and provide direction and guidance on optimal technology solutions/services to meet business needs. The position generally manages a varied team of IT professionals and bridges the business and technology gaps, leverages resources across functional or specialized technology areas to ensure end-to-end delivery of agreed upon solutions or services within planned forecasts and cost estimates. You will support a significant business area, product group, enterprise platform, service or capability within a segment CIO or functional area.
- Meaningful work is fueled by meaningful performance and career development conversations with your manager. Here's some of what you may be asked to perform:

- Lead and manage end-to-end technology solutions or services delivery for a key business line, portfolio, assigned segment or enterprise area with a clear focus on strategic planning, schedule management, scope, change and issues management, client communication and overall resourcing and financial costs on a longer-term basis.
- Act as a solutions integrator; provide a flexible approach by offering and negotiating options with clients that balance service levels, cost and risk.
- Communicate business vision, goals and portfolio priorities to team members (e.g. Application Owners / Development Managers, Business Systems Analysis, Platform / Service and/or Technology Project Managers etc.).
- Develop impact assessments, manage delivery schedules, perform risk assessments to consistently manage operational processes (time reporting).
- Work with project managers to ensure they comply with the capacity forecasting process.
- Assess issues or change requests, determine what to report.
- Measure, monitor projects, stay within budget, meet or exceed expectations.
- Assess work plans, identify scheduling issues, report and escalate, as needed.
- Track major project deliverables; share updates; support initiatives aimed at cost reduction and faster time-to-market.
- Ensure there's understanding of operational, reputational, and intellectual risks, advise to minimize, escalate if necessary.
- Know the competition, customer and industry trends, innovation; pinpoint relevant research opportunities.
- Maintain high level of customer service, ensure commitments are met; recommend appropriate actions to enhance service levels, through effective service level management practices/ agreements.

**Job Requirements**
- What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have
- Undergraduate Degree or equivalent
- 8+ years of IT industry experience, development background an asset
- 5+ years of IT industry project management experience/certification for medium to large size technology projects
- Manages multiple teams and/or projects with a degree of complexity and broad scope, build partnerships and manage deliverables
- Ability to work independently and often autonomously in the management of projects, teams and operational disciplines and develops strategic thinking and planning with respect to work execution
- Commitment to ensuring a close relationship is maintained with clients in order to keep informed of their business needs and direction.
- Partner with business, project management and technology groups to effectively communicate technology decisions and drive business results, ensuring alignment with the organization's Target Operating Model
- Engage appropriate stakeholders to identify and manage required business outcomes of projects

**Additional Information**
- Join in on what others in TD Technology Solutions are doing:

- Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business.
- Learn voraciously, stretch your thinking

**Inclusiveness**

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible

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