IT Business Analyst, Intact Lab

3 weeks ago

Québec, Canada Intact Full time

Who needs insurance? Everybody. That keeps us busy. Very busy. At the Intact Lab, we use machine learning, data science, software engineering, AI, agility, UX and design thinking to transform the customer experience for millions of Canadians. Simplifying insurance takes creativity, empathy and hard work. We explore, take risks, make mistakes, and learn all day, every day. Here, innovation is everyone's job. Ready to make your mark?

**About the role**

We’re looking for an IT Business Analyst to join our growing team

As a business analyst, you play a vital role of translator and facilitator between Business, IT and Quality Assurance. You will be part of a small squad with the sole purpose of creating and enhancing the functionalities of our in-house policy system to the point where that product is the best product, not just in the insurance field, but the best product out there, period.

**What you'll do here**:

- Analyze business needs to define IT solutions.
- Lead / prepare / participate in business requirements workshops to specify IT solutions.
- Make impact analysis and effort estimates to advocate, get approval, then document the IT solution using effective methods and interacting with both business users and the IT project team.
- Support the development of solutions and monitor the velocity of the team.
- Support test Quality Assurance activities and User Acceptance Tests.
- Support Product Owners in handling their backlogs and prioritize work to be done.
- Document User Stories effectively so they can be clearly understood by Front End, Back End developers and Quality Assurance.
- Identify and convey the impacts on Business processes to support change management in Business units via train the trainer documents and procedures
- Build a solid, reusable and thorough system documentation to be used by any stakeholders.

**What you need**:

- Bachelor's degree in a related field or any combination of equivalent education and experience
- Minimum 2 years of relevant experience
- Project experiences in Scrum mode
- Experience and knowledge in the insurance field
- Mastery of JIRA, Confluence & DNG

LI-IT

LI-Hybrid

IN-QC

**What we offer**

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique

**We are an equal opportunity employer**

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

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