Receptionist/clerk, Cardiac Clinics
2 weeks ago
Detailed Overview: Under general supervision this position is responsible for reception and booking of client appointments for the Cardiac Clinics, also performs secretarial duties such as word processing, prepares correspondence, mail, sets up and maintains client files, and related secretary and clerical duties. Responsibilities:
- Performs reception duties for the Cardiac Clinics. Answers telephones, takes/refers messages; greets, escorts and provides directions to patients and visitors. Informs appropriate staff of patient arrivals.
- Schedules client appointments for assessments or treatments for the Cardiac Clinics following referral/review by team. Liaises with patients and/or physician offices to schedule and confirm appointments. Adjusts arrangements as required; arranges follow-up visits.
- Obtains patient records as required; inputs data into Meditech; prepares, maintains and researches patient files and data.
- Completes patient registration documentation, entering data into the computer system.
- Types technical and non-technical material such as correspondence, reports, etc. for physicians and interdisciplinary staff.
- Opens, dates and distributes mail. Establishes and maintains filing for the entire service.
- Composes correspondence such as form letters as directed; drafts correspondence for review and signature.
- As required, reserves/books meeting rooms for general meetings or educational purposes. Ensures audio/visual equipment is available and functioning.
- Completes workload measurement statistics tabulation for interdisciplinary team.
- Performs other related duties as assigned.
Qualifications:
**Education and Experience**
Grade 12 and two years related experience or an equivalent combination of education, training and experience.
**Skills and Abilities**
- Ability to keyboard at 45 w.p.m.
- Knowledge of Medical Terminology
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to perform the duties of the position.
- Ability to organize work.
- Ability to operate related equipment
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