Integration Specialist

3 weeks ago

Ottawa, Canada Wicket Full time

**Help us build a better way for associations with the **_world's first_** Member Data Platform.**

Associations create communities and advocate for progress. They deserve best-in-class software so they can focus more on making our world stronger. Come build it with us

**About Us**

We're one of Canada’s fastest growing startups with a world-class SaaS product and in-house professional services team. Our roots are in Ottawa, Ontario, but we're remote, so our team works from all across Canada. We're creating new roles and adding to our team of developers, data analysts, product owners, UX researchers, project managers, sales, marketing, and customer experience specialists. Our customer base continues to grow throughout Canada and the US - we doubled last year and will again this year. We're always on the lookout for our next new Wicketeer to join and grow with us.

Learn about Wicket’s culture, benefits, hiring process, and other opportunities at wicket.io/careers

**Responsibilities of the role**:

- Evaluate, deploy, and maintain API-based integration and workflows between Wicket and other technology partners.
- Support partner vendors and IPaas Vendors as they build workflows leveraging the Wicket API.
- Review vendor API documentation and develop integration plans in alignment with customer needs
- Configure Single Sign On connections using OpenID Connect, OAuth, SAML, and CAS.
- Evaluate existing integration tools and solutions (i.e. iPaaS) to provide recommendations for implementing new tools, re-implementing existing solutions, or building enhancements to current environment.
- Participate in business requirement gathering sessions; collaborate with the Service delivery team on translating business requirements into technical requirements; participate in technical designs and test planning.
- Investigate and resolve issues with existing integration workflows and develop documentation for current and future integrations.
- Participate in feasibility analysis and discussions with Software Developers and other Subject Matter Experts.
- Use monitoring tools to assess integration performance, accuracy, and respond to errors
- Assess data access and privacy concerns, and design solutions which protect sensitive data
- Effectively leverage APIs through documentation with code snippets; developer portal updates; interactive training sessions
- Collaborate with the QA team on developing integration tests to validate solution architecture.
- Work with API Specialists and Architects to standardize API implementation approaches

**What you'll need to be successful**:

- Knowledge of databases in SQL (PostgreSQL, MS SQL, MySQL) and NoSQL.
- Demonstrated analytical, problem-solving, organizational, interpersonal, communication skills.
- Working knowledge of consumption and exposure oriented API development
- Familiarity with API management platforms and how to implement security policies, traffic management, and other protocols that support the scaling of APIs across the organization

**Skills & Qualifications**:

- Undergraduate or College degree in Computer Science, Engineering, Mathematics or Information Technology, or equivalent education/experience and 2+ years of experience in IT.
- Knowledge of modern APIs (REST, GraphQL) and API Tools
- JSON, JSON Schema
- PostMan, Insomnia, Paw, etc.
- Single Sign On configuration and testing
- SAML, OpenID Connect, OAuth
- Workflow automation tools / IPaaS
- Tray.io, Zapier, etc.
- AWS State Machines
- Basic programming skills for data mapping and transformation
- Python, Javascript, NodeJS
- Ruby/Rails an asset

**Bonus if you have and understanding of**:

- SQL queries
- Data Streaming, Data Pipelines, Data Lakes
- AWS (Kinesis, Step Functions, Lambda, S3, Athena)
- Extract, Transform, and Load (ETL) and data aggregation approaches

**We offer employees**
- The opportunity to work remotely from anywhere in Canada
- Stock options
- Competitive health benefits (dental, vision, paramedical, prescriptions, out-of-country care) that extend to programs including mental health, employee family assistance, virtual health care services, and Best Doctors
- An annual professional development stipend and dedicated time for professional development
- An annual wellness stipend towards gym memberships, fitness equipment, sports fees, etc.
- Life Days for anything requiring time away from work outside of vacation time
- Company-wide office closures so our team can collectively take time to recharge
- Highly intentional, progressive practices around feedback, team-building, skills and career development, and peer-to-peer recognition
- At Wicket we are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. We provide accommodation

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