Business Analyst

**Job Brief**:
The Business Analyst position is responsible to plan, design, develop, and launch efficient business, financial, and operations systems in support of core organizational functions and business processes.
- Employment Status:
**Permanent Full time**
- Union:
**CUPE 855 Inside**
- Open To:
**Internal/External Applicant(s)**
- Closing Date:
**26/02/23**
- Duration (if temporary):
**N/A**

Job Title **Business Analyst**

Wage $32.73 - $36.00 per hour (2023)

Reports to Supervisor, Applications

Department Corporate Services

Location Lindsay, ON

Hours Normal Working Hours are 35 hours per week; including varied shift times: days, afternoons, evenings and weekends.

Other General office environment; some travel throughout the City of Kawartha Lakes may be necessary in accordance with job requirements.

The City of Kawartha Lakes invites applicants to join our team as a** **Business Analyst****

When you come to work for the City of Kawartha Lakes, you are joining a community of municipal workers who take pride in knowing that every day they are having a positive impact in the community. Our mission is to deliver the highest standards of municipal services while creating a healthy and sustainable future for all Kawartha Lakes’ residents and businesses. We work to support our values of Accountability, Respect, and Teamwork and we want you to _Jump In _with us

We are an equal opportunity employer which values equity, diversity, and inclusion in the workplace. We foster a safe and creative work environment, where training and skill development are prioritized, with opportunities and support for career advancement. As a team member at the City of Kawartha Lakes, you may be entitled to the following: Flexible work hours, remote and hybrid working arrangements, OMERS pension (defined benefit), employer paid benefits package including short and long term disability income replacement, education reimbursement, and other programs that foster innovation, leadership, and career advancement.
- Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals; and to identify and resolve systems issues.
- Gather and analyze data in support of business cases, proposed projects, and systems requirements. Report findings, probable causes and identify possible solutions to systems issues.
- Perform cost-benefit and return on investment analyses for proposed system acquisitions or enhancements to aid management in making approval and funding decisions.
- Prepare presentations for and attend Information Technology Steering Committee meetings.
- Resolve issues through consultation, issue control, change control, and escalate issues to appropriate decision makers where required.
- Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support.
- Provide orientation and training to end users for all modified and new systems.
- Assist with the implementation of effective and efficient Information Technology operations by participating in the development and maintenance of Information Technology strategies, policies, procedures, standards, methodologies, and documentation.
- Work beyond regular business hours may be required to meet deadlines
- Occasional travel to various work locations is required to fulfill the duties of the position.
- Perform other related duties as assigned.

**Skills/Education Required**
- Completion of post-secondary education in Computer Science, Business/Accounting or a related discipline
- Minimum 3 years’ experience working as Business Analyst
- Certified Business Analysis Professional (CBAP), ITIL, COBIT and PMP designations preferred
- Demonstrated project management skills
- Proven experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products
- Familiarity with Vadim iCity, CityWide, Cityworks, SharePoint, Gimmal, Perfect Mind is desired.
- Proficient in the use of Project Management software
- Experience working in a team-oriented, collaborative environment
- Excellent understanding of the organization’s core services, goals and objectives
- Excellent analytical, mathematical, and creative problem-solving skills
- Excellent written and oral communication skills
- Logical and efficient with a keen attention to detail
- Ability to conduct research into systems issues and products as required
- Ability to communicate ideas in both technical and user-friendly language
- Highly self-motivated and directed with the ability to effectively prioritize and execute tasks in a high-pressure environment
- Strong customer service orientation
- Ability to maintain a high level of confidentiality
- Upon a conditional offer of employment, a Criminal Record Check will be required
- Applicants must also be prepared for online skill testing.