Mall Security

**JOB REQUIREMENTS**:

- Must be double vaccinated to work at the mall locations. VP Protection as a company does not mandate vaccines, but some Clients who hold our large mall site contracts mandate this policy.
- Must hold a valid security guard license issued by the Ontario Ministry of Community and Correctional Services.
- Valid First Aid and CPR certificate.
- Secondary School Diploma or equivalent.
- Minimum one year in a security supervisor role
- Two years of security experience in a High Traffic Mall or Retail Industry is an Asset
- Must have knowledge of other residential database software.
- Comprehensive knowledge of common security policies and various related Acts, Codes, and WHMIS
- Available to work a variety of shifts including days, evenings, nights, and weekends.
- Knowledge of CCTV Systems, Access Control Systems and Alarm Monitoring.
- Highly developed interpersonal and customer service skills, including conflict resolution, problem solving, decision making, situational assessment and communication skills.
- Must be able to walk, run, stand for extended periods of time, in addition to climbing stairs.
- Knowledge of radio usage
- Must have excellent customer service skill
- Good report writing and note taking skills

**JOB RESPONSIBILITIES**:

- Act as an exemplar of security through clear understanding of procedures and excellent work ethics.
- Assist Security Guard team in ensuring the safety and security of people, valuable materials, and classified documents pertaining to the premises.
- Ensure that all Security Staff are trained and are adhering to Site Procedures and Policies through consistent supervision and periodic test administration using the site training check list.
- Efficiently supervise and manage Security Staff performance, informing Operations, utilizing the corrective discipline process, and taking any necessary disciplinary action
- Access control and CCTV monitoring
- Patrolling Commercial site, and traffic control and/or directing foot traffic
- Internal and external foot patrols
- Conduct lock ups and open ups
- Ability to prioritize and execute tasks and delegate instruction to a team of guards
- Escalate performance concerns to head office management and support additional training requirements when needed
- Monitor the dress, deportment, and written reports of staff.
- Managing daily activities of staff to ensure qualified coverage of security functions.
- Act as the liaison between the Security Unit, Administration Managers, and local Emergency services
- Conduct regular inspections of the serviceability of firefighting and other equipment.
- Access control, CCTV surveillance, contractor escorts & report writing.
- Inspect entry and exit logs of personnel, materials, and vehicles at every start and end of shift
- Meticulous memo book writing/report writing/incident reports
- Be completely accountable for all eventualities on site, including but not limited to, parking enforcement, areas under maintenance, restricted areas, any other incidences.

We are currently looking for guards in the St Catherine's, Hamilton, Niagara area.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 8-44 per week

**Salary**: From $17.40 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- On call
- Overtime
- Weekends as needed

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- ST. CATHARINES, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have any volunteer experience related to policing, social work, security, etc?

**Experience**:

- Security Guard: 1 year (required)
- Mall Security: 1 year (preferred)
- Customer Service: 1 year (required)

Licence/Certification:

- Ontario Security Licence (required)
- Use of Force Certificate (preferred)
- CPR Certification (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)

Work Location: In person