Inside Sales Representative

3 weeks ago

Burlington, Canada Thermo Fisher Scientific Full time

When you’re part of the team at Thermo Fisher Scientific, you’ll do meaningful work, that makes a positive impact on a global scale Join 100,000 colleagues who bring our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. You’ll find the resources here to achieve your career goals and help take science a step beyond by developing solutions for some of the world’s toughest challenge. This includes protecting the environment, making sure our food is safe, and helping find cures for cancer.

**Location Specific Information**:
**Discover Impactful Work**:
Next Generation Sequencing (NGS) technology is driving a genomics revolution in clinical routine testing, translational research and reproductive health. As a world leader in NGS technology development, thousands of Ampliseq and Oncomine assays are performed on our Ion Torrent Instruments every day around the globe. The Inside Sales Specialist will serve in both a direct sales capacity while also coordinating with the field sales team and work across a highly matrixed sales organization. To be fully effective, the Inside Sales Specialist (ISS) will be trained to have a strong understanding of the NGS workflow. The NGS ISS will be responsible for attaining sales quota by prospecting for new accounts, growing our product portfolio in existing accounts, and maintaining a high level of support for current customers.

**A Day in the Life**:

- Prospects among new and active customers to generate leads and expand commercial funnel.
- Initiates sales process by scheduling appointments; making initial presentation; understanding customer goals, priorities, and challenges.
- Coordinates with field teams to progress opportunities through the sales cycle and close sales.
- Documents customer facing activities within our customer relationship management (CRM) system. Support pipeline management and sales tracking with use of CRM system and other designated IT tools.
- Use Strategic Selling techniques within assigned accounts at all levels of the organization which influence purchasing decisions. Develop, write, and implement a business plan for managing assigned territory annually, updated quarterly.

**Keys to Success**

**Education**:

- Minimum education: Bachelor’s Degree in Biology, Molecular Biology, Biochemistry, or related field.

**Experience**:

- Preference for individuals with hands-on laboratory research, selling and/or customer facing experience. Molecular biology and/or sequencing research experience a plus.
- Prior sales experience an asset.

**Knowledge, Skills and Abilities**:

- Able to travel to the US as needed for required meetings and customer visits (~10%)
- Excellent presentation, verbal and written communication skills
- Interpersonal effectiveness and rapport building
- Self-directed, persistent, and goal-oriented
- Strong prospecting, discovery, sales, objection handling and closing skills
- Ability to work in a team environment and influence others to achieve results.

At Thermo Fisher Scientific, each one of our 125,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

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