Night Auditor

'''Overview:
We are seeking a detail-oriented and reliable Night Auditor to join our team. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours. This position requires excellent customer service skills, attention to detail, and the ability to handle various administrative tasks. If you are a night owl with a passion for hospitality, we would love to hear from you

**Duties**:

- Perform front desk duties such as checking guests in and out, answering phone calls, and assisting with guest inquiries
- Conduct night audit procedures to ensure accuracy of financial transactions and guest accounts
- Prepare daily reports including occupancy, revenue, and other statistical data
- Handle cash transactions and maintain accurate records of all financial activities
- Monitor security cameras and report any suspicious activity or safety concerns
- Assist with guest services such as delivering requested items to guest rooms or providing information about hotel amenities
- Collaborate with other hotel staff to ensure a seamless guest experience

**Skills**:

- Strong customer service skills with the ability to handle guest inquiries and resolve issues in a professional manner
- Excellent phone etiquette and familiarity with phone systems
- Knowledge of hospitality industry practices and procedures
- Multilingual abilities are a plus, especially if fluent in languages commonly spoken by our guests
- Bilingual skills (English/French) are highly desirable
- Strong attention to detail and accuracy in handling financial transactions
- Ability to work independently and prioritize tasks effectively
- Previous experience in a hotel or customer service role is preferred

Please note that this is a night shift position.'''

**Salary**: $18.00-$18.25 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Night shift
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Application deadline: 2024-03-15
Expected start date: 2024-03-24