Warehouse Associate

2 months ago

Richmond, Canada Platinum Pro-Claim Restoration Full time

**About Us**
- **Platinum Pro-Claim Restoration exists to help others in need by developing people, caring for the planet, building communities, and restoring homes.**_

For over 30 years, Platinum Pro-Claim has been Canada’s greenest, most **sustainable restoration company**. We’re also proud to call ourselves one of **Canada’s best places to work**, so you could say we’ll restore your faith in employers too.

What makes us different? We actually put our **employees first**

Whether it’s amazing perks like a fully functional **CrossFit gym**, or letting your **dog** join you at the office (seriously, there are so many dogs) to bigger things like providing serious **growth opportunities** and making sure you’re **appreciated & listened to**, you can trust that we’ll do right by you.

We’ve always done what’s best for our **people** because when you feel **supported**, you’ll better **serve our customers** and our **community**.

If you’re ready to be valued in a place where you can **legitimately grow**, while having a **fun** time doing it, we’re ready to hear from you.

**Don’t forget to check us out on all social platforms**:
**Job Summary**

At Platinum Pro-Claim Restoration, we are able to provide customers with faster turnarounds, seamless restoration, and pre-scheduled in-house visits since we have our own warehousing facility. We are looking for a hardworking and detailed-oriented Warehouse Associate to join our Warehouse team. The Warehouse Associate is responsible for a variety of tasks that include organizing equipment that comes in from jobs, tracking items through computer-based systems, and addressing any warehouse-related questions internal or external stakeholders may have. The Warehouse Associate reports to the Warehouse Manager and takes day-to-day direction from the Contents Department.

**Responsibilities**:

- Maintaining and editing multiple Microsoft Excel spreadsheets and calendars daily.
- Using our Project Management app - Restorify.
- Maintaining shop safety and cleanliness.
- Working with forklifts, dollies, pallet jacks, loading docks, dehumidifiers, saws, compressors, compactors, and winches.
- Completing various facility maintenance tasks from time to time.
- Complying with our health and safety policies.
- Managing, tracking, and organizing equipment, tools, and supplies.
- Manipulating and safely storing clients’ contents around the warehouse.
- Moving large pallets and lockers with forklifts or pallet jacks.
- Helping other staff load and unload moving trucks.
- Following all reasonable duties assigned to you by your manager.
- Maintaining constant interaction with other workers that need to use the warehouse.
- Providing excellent customer service to co-workers, clients, and customers and answering any warehouse-related questions they may have.
- Performing safe moving practices that can involve bending, pulling, pushing, squatting, bending, and reaching.
- Standing/Walking during shifts that can last up to eight hours.
- Communicating and proving detailed notes to all Project Management teams.
- Completing your timecard daily on ADP.
- Being a main point of contact for all warehouse-related Project Management team requests.
- Working with the Contents Department to deal with missing items for the warehouse.
- Use Encircle to monitor, organize and record non-restorable items and perform regular follow, and record non-restorable items and perform regular follow-upsps with Project Managers for approvals on NRs.
- Helping subtrades with pick ups and deliveries from the warehouse.
- Helping keep the recycling area clean and organized and using equipment like balers and compactors safely.

**Job Requirements**
- Be willing to take one week of on-call per month, and work overtime.
- Detail-oriented.
- Basic computer skills (Microsoft Outlook, and Word), and familiarity with Excel.
- Basic technology skills and familiarity with calling, texting, and utilizing apps.
- Communication skills.
- Organization skills
- Able to lift 50 lbs.
- Class N or 5 BC driver’s License is required.
- Forklift certification is required.
- Previous Warehouse experience is required.
- Previous Customer Service experience is considered an asset.
- **Benefits**_

In a recent report from our Benefits Coordinator, Burton Financial Services, we were informed that we are in the **top 75% of employers for best benefits programs**. After a 3-month probationary period, some of the benefits we offer include:

- Free Extended Health and Dental Benefits.
- Paid Sick Days.
- Group Retirement Savings Plan (And RRSP Matching).
- Tuition Reimbursement.
- 24/7 On-site Gym.
- Customizable Personal Trainer Programs.
- Access to Lifeworks, one of the best Wellbeing programs.
- Long-Term Disability.
- Life Insurance.
- + Many more.
- **Culture**_

We are a family orientated and flexible work environment. If you want to have friends where you work, then look no further - you’ve found your

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