Social Media

2 months ago

Toronto, Canada Deliverect Full time

**Who are we?**

Deliverect is a global SaaS unicorn that’s on a mission to help restaurants, dark kitchens, and food chains thrive. We simplify online order management to help them move faster so they can serve even more delicious food to their customers.

With over 300 million orders completed through our platform, we aim to be the backbone of on-demand food. Customers can manage inventory, track revenue growth, automatically update stock, adjust menus globally and spot new opportunities across platforms with ease.

**Who we work with**

We have hundreds of partnerships with major POS and food delivery platforms such as Lightspeed, TouchBistro, Toast, Square, Deliveroo, Uber Eats, Just Eat, DoorDash and many more. Our customers are some of the biggest and best in the world such as Taco Bell, Burger King, KFC, and Unilever.

**Our team**

Our teams are growing rapidly across Europe, Americas, Australia and the Middle East. Our people are ambitious, take ownership, and celebrate success with the entire team. Because we have a deep level of respect for each other, there is always room to learn and develop.

**Your Impact: How you will contribute to our mission**:

- Develop, execute, and report on a social media strategy to help Deliverect boost audience engagement and organic growth
- Create engaging content (i.e. videos, carousels, captions, etc) continuously testing formats and staying on top of growing trends
- Engage with industry influencers, customers and partners on social channels ensuring Deliverect is part of relevant conversations
- Collaborate with regional marketing teams to localize plans and tactics as needed
- Build an employee advocacy program to help team members understand how they can use their social channels to help build our brand
- Collaborate with senior executives, including the CEO, to refine and manage their social presence
- Work closely with cross functional teams; i.e. assist the people team with employer branding and help customer success teams manage feedback on review sites with timely responses and resolution
- Analyze data and report on this on a consistent basis, as well as conducting competitor analysis/benchmarking to inform your social media strategy

**Who you are**:

- You have 6+ years experience as a Social Media Manager** **from Hospitality/Foodtech or B2B SaaS products Industry.
- You’re an independent worker who’s been responsible for managing company social media accounts before
- You have strong copywriting skills, you have a natural creative eye and can create social content that drives engagement
- You’re a connector with an ability to work cross-functionally to establish standards and best practices
- You possess strong communication and interpersonal skills
- You’re organized and have no issues managing multiple projects at once
- You’re flexible in responding to evolving business priorities and dealing with ambiguity
- You're comfortable analysing data and generating actionable insights to inform strategy

**What we Offer**:

- Fast-growing SaaS scale-up that’s been awarded 'Unicorn" status.
- Plenty of scope to develop and take ownership within your role.
- Generous range of benefits.
- Hybrid Working - **2-3 days in the office**:

- Diverse international team to enjoy regular company and team events.
- Transparency and visibility including a weekly company sprint on vision, strategy, roadmap and progress.
- An exciting, innovative environment, with weekly product releases, constant new features and incremental optimisations.
- A fast-growing international scale-up with strong growth plans.
- A chance to help solve some of the biggest challenges facing the global FoodTech industry.

**Equal Opportunities**

**Rights to Work**

Please note, internal and external applicants must have the legal right to live and work in the country where the role is located in order to be considered. Proof of eligibility may be required during the recruitment process. While we value the contributions of individuals from various backgrounds, it's important to note that we are unable to provide financial support for relocation or travel assistance at this time.

If you require any assistance or support during our recruitment process, or an accommodation due to a disability, please don't hesitate to contact us at

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