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Full Time Sales Associate

4 months ago

Stettler, Canada Canadian Tire Stettler Full time

Provides excellent customer service to all customers entering the store.
- Smiles, makes eye contact with and greets customers.
- Guides customer to the location of requested items.
- Locates products in the warehouse.
- **Ability to go up and down a ladder while carrying merchandise.**:

- Answers questions and provides friendly advice and service to customers.
- Suggests value-added and related products to customers to ensure they go home with what they need.
- Responds to and handles customer inquiries, requests and concerns in a timely manner, over the phone and in person.
- Handles multiple customers in an effective and efficient manner.
- Deals with challenging situations in a professional manner.
- Learns about new products on a regular basis.
- Keeps up to date with in-store promotions, in-store deals and product locations.
- May be required to work cash.
- Standing/walking for 8 hours.
- Walking and carrying things at the same time and pushing/pulling, as required
- **Lifting and or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise items may vary in weight from “light” to “heavy”.**:

- Lifting and turning repeatedly throughout the shift.
- Lifting above the shoulder, from floor to shoulder and floor to waist**.**

**Operations**
- Ensures that retail basics tasks are executed efficiently (e.g., stocking, labels, facing, etc.).
- Stocks shelves and merchandise display areas using modules and planograms as guidelines.
- Walks their assigned sections to understand what needs to be accomplished on a daily basis.
- Maintains inventory accuracy and identifies/reports low stock levels (e.g., hole check and bin cap analysis).
- Reports stolen and damaged goods to Management.
- Operates computer and RF gun and enters all relevant coding in Canadian Tire systems.
- Engages in learning activities and listens to feedback to improve their own abilities.
- Complies with company, store and department policies.
- Abides by all health and safety programs and regulations. Reports any observed or potential hazards immediately.
- Uses professional language and maintains a professional appearance (uniform, hygiene, grooming and name tag) when interacting with others.
- Completes other tasks, as required.

**Requirements**:

- Basic math and typing skills.
- Ability to work under mínimal supervision with computerized systems.
- Experience in a customer service role and/or with Canadian Tire store is considered an asset.
- Ability to operate a cash register is an asset.
- **Must be available days, evenings and weekends**

**Job Types**: Full-time, Permanent

**Salary**: From $15.00 per hour

Day range:

- Weekend availability

Shift:

- Day shift
- Evening shift

Work setting:

- Department store