Gear Crew

**Summary**
Gear Crew team members are a vital part of the WildPlay Niagara Falls team, supporting risk management procedures by performing detailed inspections on gear and equipment. Gear Crew team members are knowledgeable, friendly, passionate and able to identify potential risks. Energized by outdoor environments, they are physically active, extremely detail-oriented and take satisfaction from demonstrating their trained technical skills and abilities.

To excel in Gear Crew, you must be confident and self-assured; have the ability to think on your feet, and demonstrate good sense in all decisions. The ability to listen and provide feedback based on the equipment needs of the operation is also essential.

**Responsibilities and Duties**
The Gear Crew is responsible for:

- ensuring guests enjoy a safe, positive, enriching experience
- performing detailed inspections of all gear and safety equipment
- safely moving/transporting gear and equipment between landing and launch
- ensuring the correct fit, adjustments, and use of equipment before and during Element participation
- ensuring security rules are followed, without compromise
- monitoring elements for risk management, as well as assessing and intervening when situations require
- reporting equipment/Element malfunctions or abnormalities to Team Lead or Tech Team
- Responsible for maintaining a clean environment, tasks including, but not limited to, cleaning bathrooms, sweeping, mopping, trash removal, spot cleaning, and window washing as required
- Arranging and facilitating vehicles in designated lot areas and issuing parking passes.
- Learning the emergency plan
- Participating as a positive and self-driven member of the WildPlay pride

**Required Qualifications and Skills**
The Gear Crew must possess the following qualifications and skills:

- Ability to consistently deliver high standards of work in outdoor, all-weather conditions including extreme heat, sun, humidity, and temperature change
- Unfailing attention to detail
- Excellent communication skills
- Good judgment, and strong decision-making skills
- Ability to act independently and as part of a team
- A positive attitude and openness to feedback
- Must be able to walk long distances
- Physical demands include continuously holding, carrying and lifting equipment, frequent walking/ standing, and frequent bending/ twisting/ kneeling
- All lifts over 50 lbs require assistance from a co-worker or the use of a mechanical device

**Preferred Qualifications and Skills**

Knowledge and experience in adventure recreation (either as a participant or through previous employment experience).

**Work Relationships**

Reports directly to the Element/Zipline Team Lead and Park Management

**Work Schedule**

Works a flexible schedule of full or part-time work according to the needs of the business. Includes working both evenings, weekends and holidays, when appropriate and beneficial to their job responsibilities.