Road Service Technician

2 weeks ago

Vancouver, Canada Johnston Equipment Full time

We are a solutions-driven, customer-focused provider of material handling, storage, and automated systems solutions and we take pride in knowing that your actions boost our customers’ productivity. We are looking for customer-focused, self-starting individuals to join our team and make a difference. If that sounds like you, join the Johnston Equipment team today

**Position Summary**:
Are you good with your hands, have a knack for all things technical? Join Johnston Equipment as a Road Service Technician.

As the Road Service Technician, you will be conducting maintenance checks and diagnosing repairs for lift trucks and carousels at customer sites.

**How You’ll Make an Impact**

You will be responsible for the overall operational integrity and condition of trucks with the following responsibilities:

- Examine overall operational integrity and condition of the trucks
- Find defective or worn out mechanical or electrical parts then communicating and executing next steps for repair solutions to the customer
- Perform scheduled preventative maintenance.
- Diagnose and order parts according to technical manuals.
- Document and analyze breakdowns based on standard procedures
- As a technician, you are the front line contact between GNJ and the customer, so you are comfortable with client contact as well as being technical savvy

**What You’ll Bring to the Table**
- High school completion or equivalent education proficiency and/or minimum of 3-5 years of experience as a Mechanical Technician or equivalent related experience.
- Demonstrated knowledge of mechanical and electrical systems of battery and engine powered material handling equipment
- Must have a Truck and Coach 310S Certification or Heavy Duty Technician Certification.
- Demonstrated knowledge of mechanical and electrical systems of battery and engine powered material handling equipment
- Knowledge of the use of hand tools and measuring devices, knowledge of the use of electrical/electronic diagnostic tools/measurements
- Experience with industrial equipment that involves lifting / rigging, maintaining, dismantling, and installing machinery and industrial mechanical service equipment.
- Experience aligning above equipment, using dial indicators/calipers, micrometers, hoists or jacks is a plus.
- Able to interpret and implement technical procedures
- Solid knowledge of general Lock-out/Tag-out procedures
- Strong interpersonal and communication skills
- Customer service oriented
- Effective analytical and problem solving skills
- Ability to be flexible and work in a fast paced and changing environment.
- Possess a valid driver’s license

**Why You’ll love it here**
- We offer a competitive salary, incentive program, and an excellent benefits package
- We trust and support you - take ownership of your work and push your ideas from inception to execution
- We want to see you grow - we support your career progression and provide learning and development opportunities

**About Johnston Equipment**:
Johnston Equipment provides material handling equipment to move product in, out and throughout warehouses; service solutions and tools to better manage warehouse productivity; racking, storage and automated system solutions to optimize the storage and movement of goods; and programs to protect material handling assets and the people who utilize them. We are continually striving to create better and more advanced solutions as well as provide the highest quality service.

We are growing and need talented professionals to drive our vision to create an effortless experience for our customers by delivering our products and services in an efficient and safe manner. Join us. Make a difference

Additional Qualifications

**Education**:

- Truck and Coach or Heavy Duty Technician Certification or Designation an asset is required
- Automotive Mechanic Certification considered an asset is required
- Certificates & Designations
- High School is required
- Post secondary education

**Skills**:

- Perform duties in inclement weather, with exposure to severe weather conditions
- Committed to Internal Customers, Customer Service
- Minimum of 5 years experience as a Service Technician or equivalent related experience.
- Travel - up to 80%
- Achieves Results
- Accuracy and attention to detail
- Time Management
- Organizational Skills
- Bona fide job requirement
- A driver’s abstract will be required upon acceptance of an offer and must meet company policy.
- Valid Drivers Licence
- Business Knowledge and Improvement, Identify Solutions
- Collaborates with Others
- Maintains Productive Relationships
- Works Effectively with Others
- Communicates Effectively
- Communicates with Confidence
- Courteous and Professional Manner
- Attentive and Active Listening
- Clear and Concise (oral and written communication)
- Provides Information in timely manner
- Demonstrates Functional Expertise
- Analytical Skills
- Electrical
- Manual Dexterity
- Mechanical
- Microsoft Office 2010

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