Franchise Hotel

5 days ago

Courtenay, Canada Holiday Inn Full time

**About Us**

Metropolitan Hospitality is a growing hotel and restaurant management company based on Vancouver Island

**Your day to day**:
***

**Our hotels never sleep. So, we're looking for a Night Auditor to provide customer service support, reporting and other essential tasks to help us stay one step ahead of tomorrow during our late-night shifts.**

**Every day is different, but you'll mostly be**:

- **Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures**:

- **Checking guests in, out and managing any wake-up call requests**:

- **Answering phones and dealing with overnight guest queries**:

- **Running night audit property management systems or manual equivalents**

**What we need from you**
- **Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff**:

- **Customer service experience**:

- **Knowledge of the local area**

**What we offer**

*** We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.**
**We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.**
**So, join us and you'll become part of our hotel family.**

*** Starting salary of $20, $21 with experience**

*** Incentives available, retention bonus at 90 days**

*** Extended Medical and Dental, growth opportunities, worldwide employee discounts**

*** A safe, fun and helpful teamwork environment with friendly people :)

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