Project Manager

1 week ago


Québec, Canada Autodesk Full time

Job Requisition ID #
- 23WD68109

Position Overview:
You have B2B experience in Project Management, and Conversational Marketing and it is not just a buzzword to you? In this role, you will implement the strategy and roadmap for Conversational Marketing at Autodesk and collaborate with key stakeholders across the organization to get things moving. Your experience and knowledge will make you a strategic advisor and influencer within Autodesk and it will help us to leverage the power of 1:1 at scale across the whole customer lifecycle while accelerating revenue growth.

**Responsibilities**:
- Implement conversational marketing and inbound sales activation projects and roadmap, working closely with our Demand Generation, Digital Sales, User Experience and Marketing Operations teams to ensure conversational marketing capabilities can be integrated into overall framework and processes- Develop business cases for Conversational Marketing experiments and pilots working closely with project sponsors, cross-functional teams, to develop the scope, deliverables, required resources, work plan, and timing for new initiatives- Develop and maintain projects plans and schedules, assist extended team members in planning, estimating, and controlling tasks. Ensure that interfaces are recognized, tasks are integrated, and develop action plans to mitigate risk. Identify and implement alternative solutions- Monitor projects to ensure completion within defined schedule and quality parameters. Prepare and distribute various reports, presentations, and updates on the status of the projects to various audiences, including executive management- Collaborating with our internal content teams to improve our campaigns and bot capabilities, using customer feedback to advocate for new functionality or feature improvements- Identify key requirements for cross-functional teams and manage projects for optimal return on investment and coordinate and delegate cross-project initiatives- Work with other program/project managers to identify risks and opportunities across multiple projects within the organization- Analyze, evaluate, and overcome projects risks, and produce projects reports for managers and stakeholders

Minimum qualifications:
- You have 5 or more years of experience in an upper management / project management role- You have exceptional skills in leadership, time management, facilitation, and organization and experience in managing stakeholders- Outstanding knowledge of change management principles and performance evaluation processes- You know how to implement Conversational Marketing, leverage it and connect it to business outcomes like growing pipeline, faster sales velocity and better customer experiences- You must have a good understanding of the technological requirements and have worked with UX as well as Data Science and Insights teams on AI projects in the past to integrate Conversational Marketing into existing marketing automation platforms (Marketo) and CRM systems (Salesforce)- Customer journey orchestration gets you excited. You understand and can help automate highly personalized customer journeys that get results leveraging AI / Conversational Marketing- You are an internal advocate and influencer when it comes to leveraging the right tools to enable Demand Generation and sales team to become more efficient and meet customer expectations in real-time- You love to work with the latest B2B enterprise SaaS technology available to marketers and drive innovation across teams and you also understand the needs and requirements of your sales peers- Data integrity matters to you. Good decisions are made on good data, so you carefully connect and measure everything that matters

Preferred qualifications:
- Numbers and dashboards are your friends. You’re as comfortable managing objects and settings as you are building dashboards and reports to enable the whole team- Analytics, integrations, process automation, and problem-solving are your domain- You understand how to validate data from web analytics to conversion tracking to pipeline reporting- Experience with a company practicing account-based marketing

We’re looking for someone with experience in Conversational Marketing and a deep understanding of getting it implemented in a B2B SaaS company that operates worldwide and in many languages. With your expertise, you enable teams to improve customer journey design and personalized full funnel marketing campaigns using conversational marketing to drive conversion and enable a better customer and sales experience.

You know things don’t get done in a silo - your ability to influence others and engage key stakeholders in a highly cross-functional team has helped you implement new ideas and projects in the past.

We are a global team sitting at the center of execution and driving demand for our eCommerce and inbound sales teams across GEOs. We work across multiple organizations to deliver personalized customer experiences a


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