Underwriting Support Specialist
2 months ago
**LOCATION**:
*
DEPARTMENT: *
Operations
*
REPORTING TO: *
Director, Portfolio Insurance & Operations
*
EMPLOYMENT TYPE **| **AVAILABILITY: *
Full-Time | Immediate
Must be available Monday to Friday for rotating shifts, which include:
- 8 AM - 4 PM
- 9 AM - 5 PM
- 10 AM - 6 PM
- 12 PM - 8 PM
**OVERVIEW**
At Canada Guaranty, our performance-driven culture is built on successful teamwork. If you share a passion for excellence and are a proven team player, we want to hear from you
*
KEY RESPONSIBILITIES*
- Follow-up on outstanding appraisal orders to ensure quick turnaround times.
- Keep lenders updated on the status of appraisal orders.
- Prepare and distribute reports to the team, as required.
- Demonstrate exceptional customer service skills through telephone and electronic communications with industry partners, including lenders, brokers, and appraisers.
- Support the Underwriting Team through special projects and other operational functions within the Underwriting Centre, as required.
- Create and maintain production reports on key metrics for lending partners and regulators.
- Provide general administrative services, as required.
- Perform other duties and assist with special projects, as required.
*
REQUIRED SKILLS AND EXPERIENCE*
- Fluency in both English and French would be a definite asset.
- Ability to work effectively within a team.
- Ability to work within a fast-paced and time-sensitive environment.
- Superior customer service skills.
- Strong communication and problem-solving skills.
- Strong computer skills and experience using the Microsoft Office suite.
- Experience reviewing real estate appraisals would be an asset.
- Experience in administrative or customer service-related work would be an asset.
- Experience extracting, preparing, and analyzing data sets.
*
EDUCATION*
- College diploma or university degree preferred.
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**_NOTE: We appreciate all interest in this position; however, only those selected for an interview will be contacted. _**_Canada Guaranty is committed to an inclusive and accessible recruitment and selection process. If you are invited to attend an interview and require accommodation, please advise us in advance of the meeting._
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