Manager, Ramp Operations

6 months ago

Winnipeg, Canada Cargojet Airways Ltd. Full time

**Primary Objective of the Position**:
**Essential Position Functions**:

- Provide leadership, coaching, motivation, support and direction to all staff.
- Coach and develop employees, including performance management, training support, orientation and disciplinary action when applicable.
- Support in Scheduling & managing employee shifts; recruit & select employees when applicable.
- Delegate supplier orders and other tasks to staff; perform supplier audits, as required to support the Station Manager.
- Participate, oversee and audit workplace Health & Safety matters in conjunction with the Station Manager.
- Create and implement contingency plans in the event of operational disruptions.
- Advise key staff of abnormal freight movements and special handling instructions.
- Complete and approve payroll timesheets on a bi-weekly basis; completion of Human Resources documents as required.
- Prepare, collect & review documentation and implement company procedures specific to the station’s operation.
- Co-operate with Airport Authority and other carriers to ensure assistance when required.
- Prepare reports for Senior Management as required.
- Oversee all contract suppliers as applicable to ramp operations.
- Ensure compliance with all Cargojet policies, procedures and regulatory/legislative requirements.
- Communicate with down line stations to ensure available resources (ULDs, herc straps, etc.) are forwarded as needed/required.
- Co-ordinate daily plan in regards to loading/unloading Aircraft in regards customer tenders and retrievals on the ramp.
- Inform Local and National Management of any operational issues related to flight delays.
- Operate within budget parameters.
- Must be resourceful and have excellent problem-solving skills to resolve day-to-day issues with a “can do” attitude and multitask with a sense of urgency and dedication to the success of the operation.

**Qualifications**:

- High School Diploma; Post-Secondary education in an Aviation related or Management program would be an asset.
- 3-5 years of previous management experience.
- Ability to lead, coach and motivate staff.
- Strong written and verbal communication skills.
- Strong knowledge of all MS Office programs.
- Organizational and time management skills.
- Ability to obtain a Restricted Area Identity Card and D/A (RAIC/AVOP)
- Ability to multi-task in a fast paced and noisy environment.
- Basic accounting/general math skills.
- Must possess a valid Driver’s License.
- Ability to work with mínimal supervision.
- Trained in WHMIS, SMS, First-Aid, Weight & Balance, Dangerous Goods and relevant Health & Safety courses.

**Important to Know**:

- We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs.
- At Cargojet, we make safety the highest priority. Because of this priority and as we operate in a safety-sensitive environment, we require all employees to abstain from consuming Cannabis, in and outside of the workplace. This is a critical element of our drug and alcohol policy that all employees must comply with at all times.

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