Dispatch Coordinator/estimator

We are currently searching for a **Dispatch Coordinator/Estimator** with Industrial/Commercial experience. If you want to work in a fun environment with sharp teammates who embrace our core values, in a culture of mutual respect and continuous training and development, we look forward to hearing from you.

**WE OFFER YOU**
- Full Time - Permanent Work
- Excellent Culture
- Continuous Training and Development
- Long Fulfilling Career

Patrick Sprack Limited (PSL) was formed in 2006 as a Preventative Maintenance Oriented HVAC company. Since this time, we have become a reputable and leading Northern Ontario HVAC-R contractor to the mines, industrial sites as well as commercial properties.

PSL provides a variety of heating, ventilation, air-conditioning, petroleum, propane, and refrigeration services ranging from planned maintenance (both preventative and full coverage), inspections and diagnostic services as well as repairs, retrofits, and new installations for commercial and industrial mechanical systems.

**Responsibilities & Duties**:

- Complete small estimates and cover letters for client review/approval
- Organize/schedule appointments for technicians
- Organize pm work for various customers, ensuring each list is completed
- Follow up with customers to schedule additional work as required
- Follow up with customers regarding recommendations, planning
- Field complaints, resolve where able, attend to as required
- Liaise with purchasing regarding parts/requirements
- Liaise with sales to organize jobs. Includes but not limited to creating work orders, reviewing quotes to ensure complete information is included, finding/creating/adding checklists/inspections as required.
- Liaise with estimator to organize jobs
- Liaise with manager(s) on all issues, occurrences, concerns, any business of PSL
- Liaise with admin re: payroll, invoicing, help where able
- Liaise with H/R re: employee issues, indocs, certifications
- Liaise with customers as required, discuss jobs/scope of work, schedules
- Liaise with techs re: requirements, scheduling, job issues, etc
- Liaise with construction coordinator for staffing, etc.
- Answer office phone
- Assist techs with work orders - organizing job, logistics, etc
- Create documents as required
- Create work orders as required
- Create p.o.’s when purchaser unavailable
- Compile reports/records for customers following completion of jobs/pm’s/contracts
- Attend meetings, give input, assist in planning

**Requires Knowledge & Awareness of Following Tasks**:

- Knowledge of Propane, Natural Gas or CNG Industry
- Quotes that have been accepted and creating pending jobs
- Construction jobs/plans in the works
- Equipment and transportation
- Employee assignments outside of service
- Employee health/physical limitations
- H/R changes (hirings, departures)
- Purchasing/procurement roadblocks
- Appropriate suppliers/providers
- Employee certifications & indoctrinations
- Industrial process familiarity
- VALE/GLENCORE/MINING sector familiarity

**Qualifications**:

- Strong verbal communication
- Strong Organization
- Time management
- Able to work in a fast-paced environment

**Work Conditions**:

- Office
- After-hours support when needed
- If required, site visits for sales and/or estimates
- We thank everyone who applies, however, only those selected will be contacted._

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- RRSP match
- Vision care

Work Location: One location