Client Services Representative

4 weeks ago


Barrie, Canada Allandale Veterinary Hospital Full time

Allandale Veterinary Hospital is searching for a caring, compassionate, highly organized animal lover who would like to join a fast-paced, highly skilled team of veterinary professional. This is an exciting opportunity for someone who understands the importance of exceptional client/patient experience and who would like to make a real difference. Does this sound like you? We'd love to hear from you. Here are some more details:
**_Key Responsibilities:_**
- Triage client concerns to ensure appointments are booked accurately

Efficiently and accurately collect payments.
- Book any future appointments within the designated time.
- Ensure daily reports and tasks are completed.
- Admit patients for appointments, surgery, etc.
- Weigh patients upon arrival for appointments.
- Interact with clients and patients and provide any required assistance while maintaining and providing quality service. Greet both client and patient by name.
- Counsel clients with regards to basic nutrition, pre and post-operative care, provides treatment instructions, etc.
- Promote our goods and services to clients.
- Handle any client concerns or questions. If unable to answer, direct to the appropriate Veterinarian and Hospital Supervisor.
- Accurately place medication and food orders.
- Coordinate and ensure a smooth client and patient flow within the hospital.
- Ensure cleaning duties are carried out as per the cleaning checklists.
- Strong ability to provide empathy, understanding and emotional support to clients.
- A calm and caring demeanor when interacting with patients.
- Comfortable and passionate about working with all types of animals.
- Detail-oriented and excellent organizational and multi-tasking skills.
- Ability to work cohesively with all employees as part of a team.
- Excellent interpersonal, communication (verbal & written) and telephone etiquette skills.
- Ability to maintain confidentiality of pertinent data.

**_Required Qualifications:_**
- Minimum of 2-3 years as Client Services Representative, preferably in the Health Care field (animal or human).
- Must be comfortable with current technology. Proficient with the following computer environments: _Microsoft Office, Internet Explorer and Outlook._
- Flexible to work various shifts, including evenings and weekends.

**_Desirable Qualifications (but not required...we are happy to train):_**
- Previous experience (minimum 1 year) in a veterinary hospital.
- Working knowledge of Cornerstone software.
- General understanding of medical terminology.

**Hiring Manager** Cook, Natasha



  • Barrie, Canada GroupHEALTH Benefit Solutions Full time

    **WHO ARE WE?** The GroupHEALTH Family of Companies is a leading Canadian provider of employee benefits, made up of GroupHEALTH Benefit Solutions, GroupSource, Manion Wilkins & Associates Ltd, and Disability Management Institute and an additional 7 operating companies. GroupHEALTH holds substantial controlling interest of the above companies and is a...


  • Barrie, Canada Allandale Veterinary Hospital Full time

    **Job description** Allandale Veterinary Hospital is searching for a caring, compassionate, highly organized animal lover who would like to join a fast-paced, highly skilled team of veterinary professional. This is an exciting opportunity for someone who understands the importance of exceptional client/patient experience and who would like to make a real...


  • Barrie, Canada Moore Packaging Full time

    _About Moore Packaging:_ We are not your standard packaging company. We strive to be different. To do the unthinkable. And to dream up packaging solutions that will continue to amaze and astound. We are innovators. Collaborators. Problem Solvers. But it goes beyond that: We are passionate about the people behind the package. Our space is a safe, inclusive...


  • Barrie, Canada ProResp Inc. Full time

    **Job Description**: **Client Service Representative (Medical Administration)** **Location**:Royal ProResp (Barrie, ON location) **Full-time Permanent Role** (37.5hrs/week: Monday - Friday 9:00am - 5:00pm) **Salaried position**:Rate based on experience (starting at $23 - $24/hr) **What We Offer**: - Full time, reliable employment with consistent office...


  • Barrie, Canada GroupHEALTH Benefit Solutions Full time

    **WHO ARE WE?** The GroupHEALTH Family of Companies is a leading Canadian provider of employee benefits, made up of GroupHEALTH Benefit Solutions, GroupSource, Manion Wilkins & Associates Ltd, and Disability Management Institute and an additional 7 operating companies. GroupHEALTH holds substantial controlling interest of the above companies and is a...


  • Barrie, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Barrie, Canada Simcoe Court Reporting Full time

    We are the leading Court Reporting firm serving Barrie, Simcoe County and surrounding areas and are looking for a full-time Client Care Representative to build a career with us and be the face (and voice) of our company to clients. While we are always looking for experienced operators, what we really look for are nice people who can smile through the phone,...


  • Barrie, Canada Employment Options, Barrie Full time

    Bilingual Customer Service Representative Fillip is a Calgary-based fintech company leading the digital transformation of fleet payments. Fillip empowers hundreds of businesses with its universally accepted digital fleet card that solves the challenges of distributed payments for busy teams on the road. The Customer Success Representative (CSR) supports...


  • Barrie, Ontario, Canada Saint-Gobain Full time

    Customer Service Representative - BarriePosition DescriptionJob SummaryWHAT'S THE JOB?We are presently looking for a Customer Service Representative at our Barrie branch.Schedule: Monday to FridayStatus: Full Time, permanent, On-siteHere's what you'll be responsible for in this roleThis position is responsible for ensuring that all incoming customer/sales...


  • Barrie, Canada Independent Living Services Simcoe County Full time

    **Independent Living Services Simcoe County*** **Supervisor of Client Services** **Our Vison**: _Full Life Living_ **Our Mission**: _Partnering for Possibilities_ **We Value**: _Excellence, Collaboration, Respect_ **Description of Duties and Authority** The Supervisor of Client Services provides leadership to ILS Attendants in all aspects of client care...


  • Barrie, Canada Independent Living Services Simcoe County Full time

    **Independent Living Services Simcoe County*** **Supervisor of Client Services** **Our Vison**: _Full Life Living_ **Our Mission**: _Partnering for Possibilities_ **We Value**: _Excellence, Collaboration, Respect_ **Description of Duties and Authority** The Supervisor of Client Services provides leadership to ILS Attendants in all aspects of client care...


  • Barrie, Canada Kinark Child & Family Services Full time

    **Job Description**: Reporting to the Clinical Services Manager, the Client Services Supervisor will be responsible for providing clinical, and quality improvement support as well as implementation of agency policies, procedures and initiatives to programs in Simcoe region. The Client Services Supervisor will be a member of the Simcoe management team. Our...


  • Barrie, Canada SE Health Full time

    **We are hiring a Full-time Customer Service Representative - 1 Year Contract** **SE Health is currently hiring a **Customer Service Representative,** **Here are many reasons why you will want to bring your talent to our team**: - You will be part of a distinguished Canadian, not-for-profit organization with a century of experience - You will experience...


  • Barrie, Ontario, Canada ProResp, Inc. Full time

    Service Delivery RepresentativeLocation: Royal ProResp (Barrie, Ontario)Full-time Permanent Position 37.5hrs/week (Monday – Friday 9:00am-5:00pm + rotational on-call) Starting rate: $24-$25hr + benefits package + 3 weeks paid vacation.As a Service Delivery Representative with ProResp, you will assume responsibility for the delivery and maintenance of...


  • Barrie, Canada Saint Elizabeth Health Care Full time

    We are hiring a Full-time Customer Service Representative - 1 Year Contract SE Health is currently hiring a Customer Service Representative, Here are many reasons why you will want to bring your talent to our team: You will be part of a distinguished Canadian, not-for-profit organization with a century of experience You will experience opportunities to use...


  • Barrie, Ontario, Canada Saint Elizabeth Health Care Full time

    We are hiring a Full-time Customer Service Representative - 1 Year ContractSE Health is currently hiring a Customer Service Representative,Here are many reasons why you will want to bring your talent to our team:You will be part of a distinguished Canadian, not-for-profit organization with a century of experienceYou will experience opportunities to use many...


  • Barrie, Canada St. John Council for Ontario Full time

    **St. John Council for Ontario (SJCO) is a voluntary agency dedicated to improving the health, safety and quality of life of Canadians through training and community service. We are currently seeking a confident, energetic Customer Service Representative to join our York Simcoe Barrie Region Branch.** - **ESSENTIAL DUTIES**_ - **Provide a high level of...


  • Barrie, Canada Great Lakes Water Solutions - 2208144 Ontario Inc. Full time

    Join our team at Great Lakes Water Solutions as a full-time **Customer Service Representative. **Become our front line contact for our customer base. Ensure we have an organized schedule and play a vital role in ensuring the cleanliness, organization, and efficiency of our workspace. This multifaceted position combines customer service, scheduling, cleaning,...


  • Barrie, Canada ProResp, Inc. Full time

    **Client Service Representative (Medical Administration)** **Location**: Royal ProResp (Barrie, Ontario) **Full-time Permanent Role** (37.5hrs/week: Monday - Friday 9:00am - 5:00pm) **Salaried position**:Rate based on experience (starting at $23/hr) **What We Offer**: - Full time, reliable employment with consistent office hours - 3 weeks paid vacation to...


  • Barrie, Canada ProResp, Inc. Full time

    **Client Service Representative (Medical Administration)** **Location**: Royal ProResp (Barrie, Ontario) **Full-time Permanent Role** (37.5hrs/week: Monday - Friday 9:00am - 5:00pm) **Salaried position**:Rate based on experience (starting at $22/hr) **What We Offer**: - Full time, reliable employment with consistent office hours - 3 weeks paid vacation to...