Quality Assurance Auditor

5 months ago

Abbotsford, Canada Conair Group Inc. Full time

Abbotsford, BC, Canada

Full Time

Experienced

Conair is the largest, privately owned, fixed-wing aerial firefighting company in the world, operating a fleet of 70 specialized aircraft to fight forest fires. We have been supporting government agencies around the globe for over 50 years, with a reputation of providing service excellence, making us an industry leader. We are aerospace engineering experts, creating 15 different airtanker types, converting hundreds of aircraft into airtankers. We are aviation maintenance experts, performing repair, maintenance and overhaul on our fleet. And we are operators, providing airtankers, crew and maintenance on contract over fire seasons to government agencies including Canada, the US, Australia and France. The culture at Conair is built on a teamwork, with a commitment to people, safety and service. We are proud of who we are, what we do and how we do it, protecting our world from wildfires.

We currently have an opening for a full-time permanent Quality Assurance Auditor based in Abbotsford, British Columbia, Canada.

Reporting to the Quality Assurance Manager, as the Quality Assurance Auditor at Conair, you are responsible for audit planning, execution, follow-up and re-audit, if necessary, at all Conair operating locations as well as at vendor and contracted maintenance facilities.

Understanding the importance of a non-punitive approach to quality audits, as well as the need for collaboration with others to improve quality performance is essential for this role.

**In this role your duties will include the following**:

- Determine objectives and scope of audits to ensure we are meeting Aviation Regulations, Standards, and Conair Policies and Procedures requirements;
- Conduct gap analysis (Regulations and Standards vs. documented policies and procedures);
- Verify adequacy of checklist and/or prepare new checklist questions;
- Determine sample size of audits;
- Provide notice of audit to department Managers/Supervisors as applicable;
- Prepare for audit meetings;
- Review relevant product/service performance history;
- Conduct audit interviews;
- Observe work practices;
- Review records;
- Evaluate compliance;
- Prepare and submit final audit reports;
- Conduct Audit Investigations to identify root causes of any non-conformities;
- Evaluate corrective action plans;
- Follow up on implementation and effectiveness of CAP;
- Aid in Process developments or amendments, as required;
- Provide input to audit process;
- Identify need for professional development training for QA Auditor role;
- Other related duties as assigned by QA Manager.

**We are looking for someone with**:

- Ability to read and interpret text. Example: Aviation Regulations/Standards Manuals, Reports, Specifications etc.;
- Ability to create checklists to track processes during the physical audit;
- Ability to review CARS regulations including amendment tables to determine applicability of amendments to the company or the audit program;
- Ability to complete forms accurately;
- Good oral communication skills;
- Ability to find ways to overcome obstacles or resolve issues so that quality objectives may be achieved;
- Ability to plan and organize job tasks;
- Ability to interact and clearly communicate with a wide variety of people both internal and external to the Company. Should be able to explain procedures, listen to concerns, and provide practical solutions to such problems;
- A team player, ability to deal with people in a polite and courteous manner;
- Excellent knowledge of Conair Policies and Procedures would be an asset;
- Ability to read, write and communicate in English;
- Ability to travel within Canada and Internationally for business up to 15% of the time.

**Training/Education**:

- Completion of grade 12 or equivalent;
- Minimum 2 years related aviation/aerospace experience;
- Valid driver’s license and clean driving record;
- Experience with Microsoft Office programs including Outlook, Excel, and Word;
- Previous experience in a Quality Assurance role an asset;
- Completion of a recognized auditing course an asset.

**Must be legally entitled to work in Canada (Canadian citizenship or permanent residency)

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