Member Services Administrator

3 weeks ago

Surrey, Canada Independent Contractors and Businesses Association Full time

**Opportunity**

Helping businesses keep a promise to their employees is a great feeling, and that is what we deliver everyday. We are one of the pre-eminent construction industry and business associations in Canada, and we are looking for great team members who want to feel fantastic about the benefit plan services they provide and the good they do.

For 50 years, the **Independent Contractors and Businesses Association (ICBA)** has been the voice of B.C.’s construction industry. Today, ICBA represents more than 4,300 members and clients, and is one of the leading third-party providers of group health and retirement benefits in B.C. and the single largest sponsor of trades apprentices in the province. ICBA undertakes public policy research and advocacy initiatives focused on the construction sector and responsible resource development.

**Summary**

As a Member Services Administrator for ICBA, based in our Surrey, BC head office, you will report to the **Manager, Member Services.**

We have a hybrid work from home policy. Depending on what's going on you need to be able to report to the office as needed. However, we strive to have 3 days in the office.

Hours of operation are Monday to Friday 8:30am to 4:30pm

**Responsibilities**
- Office Administration_
- Maintain and manage operations for all office administration functions
- Organize and distribute incoming and outgoing mail, packages, couriers
- Greeting clients and visitors
- Monitor and maintain office and kitchen supplies inventory
- Manage relationships with building management, vendors, and service providers
- Assist in organizing meetings, parties, and events
- Perform other related duties as assigned
- Accounting _
- Assist with basic accounting administration
- Workforce Development _
- Assist with training data entry
- Assist with apprenticeship data entry
- Membership Support_
- Process membership payments
- Assist with member onboarding administration

**Requirements**:

- Proven office management, administrative, or assistant experience
- Outstanding communication and interpersonal skills
- Excellent organizational and time management skills
- Attention to detail and problem-solving skills
- Pleasant demeanour and the ability to work with various types of personalities within an office setting
- Proficient with Microsoft Office Suite or related software

**Note**:This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.

We would like to thank all applicants for submitting their resume. However, only applicants selected to be interviewed will be contacted.

Pay: From $48,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Wellness program

Schedule:

- Monday to Friday

Work Location: In person

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