Private Banking Associate

3 weeks ago

Vancouver, Canada Royal Bank of Canada Full time

**Come Work with Us**

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

**Job Title**

Private Banking Associate

**What is the opportunity?**
As a key member of the client relationship team, the Private Banking Associate in the International Private Banking team is responsible for developing sales and service solutions through regular client interactions. You will also be responsible for direct support to the RBC Private Banking Clients with all activities.

**What will you do?**
- As Private Banking Associate, you will meet with all new clients and outline how the PBA role provides support as part of the relationship team
- You will act as primary contact for new and existing client's needs, coordinating sales and fulfillment with product and service specialists
- As one who thrives on finding the solution, you will ensure problems are resolved to the client’s satisfaction, and you will advise the Private Banker of potential escalation/major issues.
- As a sales and client service professional, you will maximize opportunities with clients to enhance retention, revenue growth and referrals
- You will also assist the client with any requests they may have, for example processing daily transactions, wire transfers and daily term investment renewals
- Using your technological knowledge, you will also maximize the use of technology (Financial Literacy, Family Snapshot, Sales Pipeline, etc.) to maintain data integrity, documenting all relevant client sales and service contacts and results
- As part of the International Private Banking Team, you may be required to work out of our Marine Gateway (South Vancouver) or Downtown Vancouver

**What do you need to succeed?**
**Must-have**
- A minimum of 2-3 years retail banking experience
- Strong working knowledge of MS Office
- Proven client service skills
- Excellent organizational skills
- Must be fluent in English, Mandarin and Cantonese
- May be based out of the Marine Gateway (South Vancouver) or Downtown Vancouver Office

**Nice-to-have**
- Completion of IFIC and /or CSC
- Post-secondary education in Commerce or Business Administration
- Basic understanding of investment fundamentals and thorough understanding of RBC products and services

**What's in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities

**Job Summary**

**Address**:
VANCOUVER, British Columbia, Canada

**City**:
CAN-BC-VANCOUVER

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Wealth Management

**Job Type**:
Staff Augmentation

**Pay Type**:
Salaried

**Posted Date**:
2023-05-11

**Application Deadline**:
2023-06-16

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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