Retail Loss Prevention Associate
3 months ago
**Why Oak?**
OAK + FORT is a fashion and lifestyle brand that provides attainable luxuries consisting of modern essentials in full collections of womenswear, menswear, accessories, jewelry, beauty, and homeware. We are a female-founded and led business that is brought together by a passionate group of people with a natural bond over an aesthetic vision that radiates throughout our collections. From our first studio that opened in 2010 in Vancouver, BC, we now have 40+ locations across North America with a global e-commerce presence.
At the heart and core of it all, it’s our people that matter most. We offer a work ethos that is driven by endless passion, intellectual curiosity, and perennial creativity. Here you get the opportunity to influence our global strategy and growth, while working alongside incredibly talented people.
**What You’ll Do**:
As the Retail Loss Prevention Associate, you will play a critical role in safeguarding our store assets by ensuring a secure shopping environment. This position requires an individual with prior experience in loss prevention or security who is committed to deterring theft and maintaining safety standards.
**What You’re Responsible For**:
- Monitor store activities and customer behavior to identify suspicious behavior or potential theft.
- Conduct regular patrols of the store premises to ensure safety and security.
- Assist in implementing loss prevention strategies and initiatives.
- Collaborate with store management to develop and maintain a culture of loss prevention.
- Investigate incidents of theft, including reviewing surveillance footage and documenting findings.
- Respond to emergencies and safety concerns promptly and effectively.
- Provide excellent customer service while maintaining a strong security presence.
- Train and educate staff on loss prevention protocols and best practices.
- Prepare reports on loss prevention activities and incidents as required.
- Provide safe walk support to team members as required
**What We’re Looking For**:
- Previous experience in loss prevention, security, or a related field.
- Strong observational and analytical skills.
- Excellent communication and interpersonal abilities.
- Ability to remain calm and professional in high-pressure situations.
- Knowledge of surveillance equipment and loss prevention technology is a plus.
- Must be able to work flexible hours, including evenings, weekends, and holidays as needed.
**Why You’ll Love It Here**:
- Bonus + commission program
- Extremely generous employee discount starting from day one
- Health and dental benefits (for eligible full-time positions only)
- Paid vacation time off (for eligible full-time positions only)
- An opportunity be a part of our growth journey
- Access to training and development programs
- Work amongst an exceptionally talented team
**Our Values**:
**ABOVE + BEYOND**
We strive for something greater than ourselves.
**SELF STARTER**
Entrepreneurship is the mindset that leads to endless curiosity and continuous improvement.
**UNIQUELY YOU**
We practice acceptance through open-mindedness and personal responsibility.
**CHANGE DRIVER**
We embrace change and never fear what’s next.
**PEOPLE POWERED**
At the core of our brand we are powered by each other.
**Our Hiring Process**:
- Your first connection is a 30-minute phone interview.
- You can expect potentially two additional interviews with the hiring team.
- We will request references + a background check before moving to a final offer.
- Requests for accommodation due to any disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture team. Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location._
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