Shop Foreman

3 weeks ago

Calgary, Canada South Centre Volkswagen Full time

We have a great opportunity at South Centre Volkswagen for a Shop Foreman to join our team

Reporting to and working closely with the Service Manager, the Shop Foreman will be responsible for the overall productivity and quality of the entire Service department. This includes technical service supervision and guidance, customer service/quality control administration, warranty and repair management and shop safety assurance.

**Responsibilities include (but not limited to)**:

- Coordination of staffing schedules.
- Conducting and documenting developmental assessment meetings.
- Providing input regarding disciplining, terminating and hiring shop employees.
- Training of all Repair Facility staff including apprentice development
- Performing routine line audits.
- Assisting in developing and implementing safety and training programs.
- Assessing and managing Shop Comebacks.
- Dealing with customer disputes.
- Verifying and confirming the completion of road tests.
- Managing all warranty and retail repairs.
- Liaising with various automotive manufacturers.

**Qualifications**:

- Must be a Journeyman Red Seal
- Excellent communication skills, both in writing and in person
- A valid AB driver’s license and a clean and current driver’s abstract

**About the Benefits**
- We have an outstanding benefits package for our employees and their families, including extended health coverage, prescriptions, dental, travel insurance, life and disability insurance
- Additionally, we offer an Employee Assistance Program with resources including, Financial Advisory Services, Nutritional Counselling, Legal Advisory Services, Counselling Services, fitness program, and more
- Wood Automotive recognizes that a healthy lifestyle is an essential part of personal, family and workplace well-being. YMCA and Goodlife Fitness have partnered with our company to offer corporate rates and other great discounts exclusively to our employees and their families
- To support our goal of building our employees’ careers and helping employees plan for retirement, Wood Automotive Group offers a pension plan with employer contributions - free money
- We love to grow from within With seven dealerships, as well as Autobody and Finance opportunities, you have excellent prospects for growth and advancement. In addition, there are many Group social events and company perks. Come join our team to find out more

**About Wood Automotive Group**

We are proud to be celebrating our 40th year anniversary This is your opportunity to join a leader in the automotive sales & service industry. Wood Automotive Group believes in hard work, honesty, and collaboration. Every member of the team is valued and recognized for their contributions to the overall success of the business. Wood Automotive Group is committed to building from within and recruitment objectives are focused on finding the right cultural fit. People are their greatest asset and they seek those who want to truly develop a career with a growing organization.

The Wood Automotive Group, one of Alberta's largest automobile retailers proudly represents Ford, Lincoln, Honda, Dodge, Jeep, Ram, Chrysler and Volkswagen as well as hundreds of pre-owned models. The Wood team has worked hard providing unparalleled customer service, competitive pricing and quality products. Committed to education and community, the company is a long-standing sponsor of the SAIT Automotive Business Administration program, as well as a proud supporter of many organizations. Those include the Woodridge PREP Centre, The Salvation Army, the SSUBI ("Hope") Foundation, KidSport, and the Shaw Charity Classic.

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