Store Manager
7 months ago
**About Mackage**
Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes.
A global outerwear leader defined by a commitment to exceptional quality, purpose, and performance with a focus on aesthetic innovation.
- In this document, the use of the masculine gender is intended solely to lighten the text._
**Store Manager**
As **Store Manager**, you are an integral part of our brands’ image and store performance.
**What you’ll do**:
**Sales and customer service**
- Maximize the store sales at all opportunities and Achieve personal sales targets;
- Monitor sales floor and zone coverage to drive sales and maintain customer focus;
- Inspire teams to high performance and exceptional customer service.
**Leadership**
- Monitor, lead and motivate service associate by developing a positive team environment in which members participate, cooperate with and support each other;
- Actively recruit, hire and develop retail team associates that represent our properly our brand;
- Manage payroll, breaks and shift changes;
- Model and ensure store policies compliance;
- Respond to changing demands of the business and create the customer experience while focusing on strategic, operational, and leadership excellence;
- Conduct performance evaluations and manage the store turnover.
**Operations**
- Ensure proper training on product knowledge for staff;
- Ensure proper maintenance and organization of the store and back store;
- Develop action plans for employee sales growth;
- Manage inventory and loss prevention;
- Control operating costs.
**What you’ll need**
- Minimum of Five (5) years experience in fashion luxury retail environment, three (3) years (at least) as a store manager;
- Exemplary selling and customer service skills;
- Strong leadership and communication skills;
- Knowledge of Microsoft Office Suite.
**We want to get to know you**
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- RRSP match
- Store discount
- Vision care
Work Location: In person
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