Product Sales Consultant

5 days ago

Vancouver, Canada Finlandia Full time

**Company Introduction**

At Finlandia, our goal is to help our customers achieve their health and wellness objectives. We have a team of passionate and knowledgeable professionals: registered holistic nutritionists, naturopaths, herbalists, homeopaths, and pharmacists. Finlandia is known for bridging the gap between traditional and alternative medicine.

Finlandia has an onsite compounding facility, an herbal dispensary, a comprehensive collection of homeopathic remedies, and carries a series of private label supplement products.

We are currently looking for a Sales Consultant As a Sales Consultant, you will be assisting customers in optimizing their health using your knowledge in natural supplements, herbal products, and skin care.

**Duties and Responsibilities**
- Provide expert guidance and advice on health protocols and supplements to support customers individual health needs;
- Select and recommend specific products and services based on customer needs and requirements;
- Provide excellent customer service by ensuring that customer questions, concerns, and issues are addressed in a professional manner;
- Establish and nurture positive relationships with existing customers and potential customers to facilitate sales;
- Ensure that product shelves are stocked, organized, and presented neatly;
- Maintain a clean, organized, and visually appealing store environment;
- Work and co-operate within a multi-department setting with Pharmacists, Herbalists and Skincare specialists;
- Refer customers to health practitioners within and outside of Finlandia Health Store and Pharmacy.

**Skills, Experience, and Qualifications**
- Educational credentials or relevant work experience in one or more areas of natural health. Examples of relevant education: Registered Holistic Nutritionist, Naturopath, Homeopath or Herbalist, Bachelor’s Degree in Health Sciences, etc.
- At least one year of experience in a retail sales or customer service role
- Excellent sales and customer service skills
- Knowledge of sales techniques, customer relationship management, and retail business processes
- Ability to work diligently in a fast-paced retail environment with a high volume of customers
- Goal oriented and self-motivated
- Strong interpersonal and communications skills, both verbal and written
- Ability to build and maintain positive relationships with customers and team members
- Desire to learn more about natural health and supplement industry through product training, personal research, and keeping up with market trends
- Self-starter and able to work independently as well as part of a team
- Availability to work during the weekend
- Additional languages considered assets

**Salary and Benefits**
- Extended health/dental after probation
- On-site gym
- Store discount
- Product trainings with leading brands in the supplement industry
- Full-time position (40hrs/week)
- Weekend as required
- Wage: $19/hr

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