Legal Aid Worker

3 weeks ago

Woodstock, Canada Legal Aid Ontario Full time

Union: OPSEU
- Job Number: J0224-0809
- Job Title: Legal Aid Worker
- Job Type: Permanent Full Time
- City, Province, Country: Woodstock, Ontario, Canada
- Job Location: Woodstock
- Job Category: Customer Service / Customer Associates
- Role Designation:
- LAO Workplace Based - Role is physically based in an in-person LAO workplace.- Open Positions: 1
- Posting Date: February 20, 2024
- Closing Date: February 26, 2024
- Salary: $51,378.23 - $76,692.01/YearLegal Aid Ontario employees are committed to making a difference in the lives of our clients.

As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.

If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.

Building a diverse workforce that represents the communities we serve while promoting a safe culture and work environment that dismantles systemic barriers, welcomes fresh perspectives and embraces differences as a priority is a core value at LAO. LAO encourages applicants from equity-seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis, Black and racialized, as well as persons with disabilities, women and members of the 2SLGBTQ+ community.

We recognize the value of equity, diversity and inclusion and are committed to addressing systemic barriers, and prioritizing, attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.

Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to equity, diversity and inclusion. Accommodations are available throughout the recruitment process as well as during employment at LAO. Please direct any accommodation requests to our recruitment team.

**Primary function**:
Home Location: Woodstock Courthouse
Secondary Location: Stratford, St. Thomas, and London (remote)

Reporting to: Manager, Legal Services

**Key accountabilities**:

- Assessment of the client need to determine the appropriate service for the client, including the early identification of vulnerable clients so that the appropriate service and referrals can be made, Manager,District Operations/Manager of Legal Services
- Interview clients to gather information about case, field telephone calls from clients, and assist the lawyer manager with client queries, referrals, requests for information etc.;- Maintaining tickler systems, interviewing criminal clients and potential sureties as support for

staff lawyers, ability to interview criminal clients with mental health issues for intake purposes;- Perform office administration tasks such as data input, ordering supplies, maintaining files, scheduling per diem duty counsel and other tasks as assigned
- Familiarity and competence with proper maintenance of client data base, computer information databases such as Legal Files and Divorcemate, conflict of interest systems, file tickler systems, and basic principles of family law;
- Familiarity with financial eligibility, certificate coverage and tariff guidelines;
- Travel will be required

**Required skills & experience**:

- Excellent drafting and word processing skills, some familiarity with family law software programs, such as Divorcemate and Legal Files;
- Familiarity and competence with basic criminal law procedural rules,
- Excellent interpersonal, communication and interview skills, and sound judgment for dealing with clients, lawyers and other agencies;
- Good understanding of criminal and family court processes and the rules and practice directions for all levels of court serviced by duty counsel;
- Legal worker experience in criminal and family law;
- Knowledge of relevant criminal and family law legislation;

processing rules and procedures including Section 30 process, s. 25 process (youth certificate) and s. 85process (mental health certificate) financial principles and LAO policies and practices.
- Maintain knowledge of Peoplesoft and other computer programs and systems;- Ability to determine legal and financial eligibility based on LAO eligibility criteria and to generate certificates in accordance with office procedures and standard formats and to submit files and appropriate documentation to area office staff for processing.
- Written and oral French language skills are an asset
- Demonstrated ability to use latest communication technologies including Smartphones;
- Must have intermediate knowledge of the following Microsoft programs; Word, Excel, PowerPoint. Experience with Access would be an asset.
- As per the requirements of the Collecti

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