Pharmacy Assistant

2 weeks ago

Wasaga Beach, Canada Mini Majors pharmacy Full time

**Job Title**:
Pharmacy Assisstant

**Description**:
Mini majors pharmacy is seeking a Pharmacy assistant to join our community-minded team on a full-time basis (35-40 hours/week) in Wasaga Beach Ontario.

Competitive salary and friendly working atmosphere.

Full-time hours: 40 hours per week

**DUTIES & RESPONSIBILITIES**:
**Customer Service**
- Greet customer promptly and gather prescription information according to Standard Operating Procedures
- Perform duties in priority according to Role assigned on Role Assignment Schedule
- Refer to the pharmacist all clinical inquiries, for example, those related to medication purpose, use and recommendations (including prescriptions, OTC’s, and restricted sale products); diseases and conditions; professional fees; and other inquiries as required by law or company policy
- Set realistic customer expectations as to wait times and effectively communicate the time to the customer
- Locate and cash out prescriptions and any ancillary items, according to Standard Operating Procedures
- Provide accurate information in response to customer inquiries (e.g. store policies, Loyalty), according to
- Standard Operating Procedures. Resolve customer issues according to established standards, ensuring appropriate intervention by the pharmacist
- Draw customer attention to literature or information as required
- Ensure customers requiring counseling (OTC or Rx as defined by operating standards and/or legal policies) are referred to the pharmacist in a timely and appropriate manner.
- Maintain and control the cash register in the dispensary in accordance with cash handling policies and procedures
- Managing customer inquiries both in person and over the phone
- Adhere to all confidentiality and privacy requirements

**Job Types**: Full-time, Part-time, Permanent

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

Shift availability:

- Day Shift (preferred)

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