Supervisor, IT Infrastructure

4 months ago

Winnipeg, Canada City of Winnipeg Full time

The City of Winnipeg has an exciting opportunity for a Supervisor of IT Infrastructure. Reporting to the Systems Coordinator, the Supervisor of IT Infrastructure supports and provides technical leadership to the team to enable effective service delivery of cloud, third-party hosted, and on-premise infrastructure and associated environments including server platforms, virtualization platforms, backup and recovery services, disaster recovery services, and storage services.

**As the** Supervisor of IT Infrastructure,** **you will**:
Lead and develop high performing teams and people:

- Promote and evaluate team and individual performance against clear, measurable goals and objectives.
- Provide leadership, coaching, and mentoring to direct reports.
- Promote learning organization and continual development of desired competencies, knowledge, and skills.
- Manage the preparation of development plans and ensure development progress.
- Implement performance improvement plans and progressive discipline.
- Ensure that policies and provisions of all relevant collective agreements and administrative standards are consistently applied.
- Coordinate job rotation and cross-training of branch staff.
- Manage staff capacity and ensure required timekeeping is completed in a timely fashion.

Supervise IT infrastructure service delivery:

- Assist the coordinator with financial forecasting, business case development, asset evergreening, and contract administration.
- Provide tactical and operational leadership in all aspects of services including requirements gathering, design, acquisition, provision, support, and evergreening.
- Identify opportunities for technical innovation and provide day-to-day service support.
- Lead the introduction of new services and oversee consistent delivery of services.
- Liaise with stakeholders to determine innovation and technology service requirements.
- Implement and oversee innovation and technology deployment.
- Oversee and execute procurement of goods and services, including special orders, through established contracts or by executing new contracts as required in compliance with regulations including Administrative Standards and trade agreements.
- Create statistical reports which include ages of assets, security vulnerabilities, upgrade lifecycle, licenses, etc.
- Monitor performance and capacity of services to ensure alignment with business needs.
- Manage licenses and ensure compliance including purchasing of licenses.
- Create processes to ensure that resources are used consistently within the city.
- Provide staff support for administrative tasks and projects relative to IT service needs across the city.
- Monitor Information Technology Service Management (ITSM) systems and follow up with assigned personnel to ensure timely resolution of incidents and service requests.
- Ensure that daily, weekly and monthly statistics, status reports, and graphical reporting aids are completed and continually modified to meet the department's needs.
- Manage processes for continual improvement, including incident, problem and request review.
- Collaborate with other groups on service delivery roles and responsibilities
- Ensure that effective representation takes place for the coordination of work processes and projects with other departments and divisions.
- Accountable for delivering agreed-to service levels.

Plan and design IT infrastructure services:

- Maintain a thorough knowledge of infrastructure and technologies and integrate that knowledge into the provision of new services to address current and future City needs.
- Including VMware ESXi, Windows, Linux, Solaris, iSeries, Active Directory, IBM TSM, Veeam, Server Hardware (Intel, Sparc, Blades, Converged Infrastructure), Fibre Channel SAN Storage, Tape Libraries, Broadcom Unified Infrastructure Management (Nimsoft) Monitoring, MS DFS, MS WSUS, Symantec Anti-Virus, Scripting (PowerShell, VBScript, Perl), MS Azure Infrastructure, disaster recovery (DR).
- Facilitate rapid, scalable access to cloud services as a shared service for the City.
- Oversee the consistent delivery of services in support of business needs.
- Establish future architectural roadmap for infrastructure and services based on business needs and evolving industry trends.
- Research, evaluate and recommend software and hardware.
- Research technical requirements and recommend solutions.
- Develop an understanding of client needs and appropriate technical solutions.
- With oversight from the coordinator, develops the Cybersecurity Framework functions (Identify, Protect, Detect, Respond, Recover) throughout the IT infrastructure lifecycle phases.

**Your education and qualifications include**:

- A bachelor's degree in management, business, or technology-focused discipline or equivalent education and experience.
- 5 years of progressive experience in innovation and technology roles.
- Experience leading, coaching, providing feedback, delegating, recruiting, and developing p

  • Supervisor of IT Infrastructure/network Supervisor

    2 months ago

    Winnipeg, Canada City of Winnipeg Full time

    Reporting to the Coordinator of IT Infrastructure, the Supervisor of IT Infrastructure supports innovation and continuous improvement of city services and processes through well-designed data and technologies. The supervisor supports and provides technical leadership to the team to enable effective service delivery for departments with a quality computing...

  • Cloud Infrastructure Supervisor

    4 weeks ago

    Winnipeg, Canada Manitoba Public Insurance Full time

    Job Title: Cloud Infrastructure SupervisorAs a Cloud Infrastructure Supervisor at Manitoba Public Insurance, you will lead and support activities related to designing, planning, implementing, directing, and coordinating all services and operations related to all Cloud Infrastructure. This includes providing analysis and support on service level performance,...

  • Cloud Infrastructure Supervisor

    4 weeks ago

    Winnipeg, Canada Manitoba Public Insurance Full time

    Job Title: Cloud Infrastructure SupervisorAs a Cloud Infrastructure Supervisor at Manitoba Public Insurance, you will lead and support activities related to designing, planning, implementing, directing, and coordinating all services and operations related to all Cloud Infrastructure. This includes providing analysis and support on service level performance,...

  • Supervisor, Cloud Infrastructure Services

    4 weeks ago

    Winnipeg, Manitoba, Manitoba, Canada Manitoba Public Insurance Full time

    As the Supervisor, Cloud Infrastructure Services you will lead and support activities related to designing, planning, implementing, directing, and coordinating all services and operations related to all Cloud Infrastructure. This includes providing analysis and support on service level performance, financial performance, and infrastructure performance across...

  • Supervisor, Cloud Infrastructure Services

    1 month ago

    Winnipeg, Canada Manitoba Public Insurance Full time

    Overview: **Responsibilities**: - Foster a high-performance team culture that is consistent with the corporate vision, values, and leading practices. - Lead and coordinate activities related to complex changes required to support business objectives, including drafting, and reviewing service request or requirements documents and contract change...

  • Senior IT Support Specialist

    4 weeks ago

    Winnipeg, Manitoba, Canada Avenir IT Inc. Full time

    Avenir IT Inc. - Expert IT EngineerUnlock Your Expert PotentialWe are seeking a highly skilled and experienced IT Engineer to join our team at Avenir IT Inc. As a key member of our technical team, you will be responsible for providing expert-level technical support and guidance to our clients.Our ideal candidate will have a strong background in IT...

  • Senior IT Support Specialist

    4 weeks ago

    Winnipeg, Manitoba, Canada Avenir IT Inc. Full time

    Avenir IT Inc. - Expert IT EngineerUnlock Your Expert PotentialWe are seeking a highly skilled and experienced IT Engineer to join our team at Avenir IT Inc. As a key member of our technical team, you will be responsible for providing expert-level technical support and guidance to our clients.Our ideal candidate will have a strong background in IT...

  • Senior IT Support Specialist

    4 weeks ago

    Winnipeg, Manitoba, Canada Avenir IT Inc. Full time

    Avenir IT Inc. Expert IT Engineer Job DescriptionWe are seeking a highly skilled and experienced IT Engineer to join our team at the Expert level. Our Tier 3 IT Engineers are responsible for providing senior-level technical support, troubleshooting, and resolving complex networking and infrastructure issues.Key Responsibilities:Provide expert-level technical...

  • Senior IT Support Specialist

    4 weeks ago

    Winnipeg, Manitoba, Canada Avenir IT Inc. Full time

    Avenir IT Inc. Expert IT Engineer Job DescriptionWe are seeking a highly skilled and experienced IT Engineer to join our team at the Expert level. Our Tier 3 IT Engineers are responsible for providing senior-level technical support, troubleshooting, and resolving complex networking and infrastructure issues.Key Responsibilities:Provide expert-level technical...

  • IT Support Specialist

    2 months ago

    Winnipeg, Manitoba, Canada IBITS IT Services Full time

    Job SummaryWe are seeking a highly skilled and experienced IT Support Specialist to join our team at IBITS IT Services in Winnipeg. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our clients, ensuring that their IT systems and infrastructure are running smoothly and efficiently.Key...

  • IT Support Specialist

    2 months ago

    Winnipeg, Manitoba, Canada IBITS IT Services Full time

    Job SummaryWe are seeking a highly skilled and experienced IT Support Specialist to join our team at IBITS IT Services in Winnipeg. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our clients, ensuring that their IT systems and infrastructure are running smoothly and efficiently.Key...

  • Evening Production Supervisor

    4 months ago

    Winnipeg, Canada AG Growth International Inc. Full time

    **Position Title: Evening Production Supervisor** **Department: Production** **Division: AGI Westeel - Winnipeg** **Location: St. Bonafice, MB** **About AGI** AGI is a global food-based infrastructure company publicly traded in Canada. With over 4,200 employees and over 30 global manufacturing brands, AGI is a leading provider of equipment and technology...

  • Level 3 IT Technician

    5 months ago

    Winnipeg, Canada Avenir IT Inc. Full time

    Are you an ambitious IT professional driven by a passion for cutting-edge technology and a knack for fostering lasting client connections? Do you excel in navigating intricate business technology challenges with finesse and precision? If you crave a career with an esteemed IT firm that champions integrity, growth, and a vibrant team spirit, then look no...

  • Level 3 IT Technician

    5 months ago

    Winnipeg, Canada Avenir IT Inc. Full time

    Are you an ambitious IT professional driven by a passion for cutting-edge technology and a knack for fostering lasting client connections? Do you excel in navigating intricate business technology challenges with finesse and precision? If you crave a career with an esteemed IT firm that champions integrity, growth, and a vibrant team spirit, then look no...

  • Laboratory Supervisor

    5 months ago

    Winnipeg, Canada City of Winnipeg Full time

    Under the general direction of the Analytical Services Branch Head the Laboratory Supervisor is responsible for supervising and directing staff in the Analytical Services Branch Laboratories. The Laboratory Supervisor is responsible for coordinating activities associated with the provision of analytical services by all work units in the laboratory as...

  • Level 3 IT Technician

    2 months ago

    Winnipeg, Canada Avenir IT Inc. Full time

    **Do You Play On Expert?** Avenir IT is Looking for a driven team player to join our clan at the Expert level. Our Tier 3 IT Engineers are responsible for providing the most senior-level technical support. They can troubleshoot and resolve even the most difficult and complex networking, infrastructure, and server issues. Their analytic genius is second to...

  • Level 3 IT Engineer

    1 month ago

    Winnipeg, Canada Avenir IT Inc. Full time

    Do You Play On Expert? Avenir IT is Looking for a driven team player to join our clan at the Expert level. Our Tier 3 IT Engineers are responsible for providing the most senior-level technical support. They can troubleshoot and resolve even the most difficult and complex networking, infrastructure, and server issues. Their analytic genius is second to none....

  • Project Coordinator, Buildings

    5 months ago

    Winnipeg, Canada Sigfusson Northern Ltd. Full time

    **PROJECT COORDINATOR, BUILDINGS & INFRASTRUCTURE** **ABOUT SIGFUSSON NORTHERN**: Sigfusson Northern is a third-generation family-owned business, which now has a portion of the company being employee-owned. Our primary focus is on building strong and lasting relationships with our employees, our clients, and the communities we serve. Ongoing growth and...

  • IT Account Manager

    5 months ago

    Winnipeg, Canada Avenir IT Full time

    Avenir IT Inc. is currently looking for an Account Manager to join our growing team! The Account Manager will be responsible for developing and maintaining a relationship with all their clients based on trust, ethics and reliable service. The Account Manager is responsible for ensuring 100% client satisfaction and retention. They build customer loyalty,...

  • Site Supervisor

    4 weeks ago

    Winnipeg, Manitoba, Canada Aecon Full time

    About AeconAecon is a leading Canadian infrastructure development company that builds what matters for future generations to thrive. We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our...