Member Service Representative

The Position**:
The Member Service Representative provides customer service in the form of processing member requests for routine over-the-counter services as well as directing members to the appropriate position in the branch to receive other services that Vision Credit Union Ltd. provides. Member Service Representatives understands his/her role providing exceptional quality, positive, and friendly experiences to all members as well as consistent accuracy.

This is a full time permanent position.

The Person:

- Member Service Experience preferred.
- Excellent communication and member service skills are essential for success in this role. In addition, excellent ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
- Attention to technical detail and proven ability to work effectively in a time sensitive and team environment is necessary for this position.
- Cooperative or Credit Union industry experience is a benefit.

Compensation:

- Salary range $38,000 to $49,000/annually
- Comprehensive benefits package.

SUBMIT RESUME AND COVER LETTER TO:
Jennifer Hormann,

Vice President of Human Resources

Vision Credit Union Ltd.

Corporate Office

5007 - 51 Street

Camrose, Alberta T4V 1S6

Fax 780-679-0569

Only those individuals invited for an interview will be contacted.

**Job Types**: Full-time, Permanent

Pay: $38,000.00-$49,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Profit sharing
- RRSP match
- Vision care
- Wellness program

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Killam, AB T0B 0G3: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person