Unit Clerk

**CUPE**

CUPE

LAKERIDGE HEALTH

UNIT CLERK

MULTI CARE KIDNEY CLINIC

REGIONAL NEPHROLOGY SYSTEM

CASUAL PART TIME

Lakeridge Health Whitby

SALARY: $25.12 - $26.26 per hour

CUPE - 2300000696

This position is open to all qualified CUPE staff throughout Lakeridge Health commencing March 13, 2023 and closing at 11:59 p.m. on March 20, 2023.

DUTIES AND RESPONSIBILITIES:
Under the direction of the Patient Care Manager, this position supports and coordinates patient care within the Multi Care Kidney Clinic. The Unit Clerk supports various members of the health care team to facilitate the flow of patients through the clinic. Duties include performing a wide variety of clerical functions within a clinical setting, including but not limited to, reception duties; scheduling and coordination of tests; booking appointments in EPIC; answering and directing telephone calls and contacting patients by phone; faxing; scanning; maintaining efficient patient flow through clinics; and other duties assigned.

QUALIFICATIONS:

- Medical Office Administration Diploma or an equivalent combination of education and experience required;
- Knowledge and experience with EPIC modules, and computerized patient registration required;
- Hemodialysis, Multi-Care Kidney Clinic, Home Clinic experience preferred;
- Proven knowledge of medical terminology (tested);
- Preferred experience/knowledge re: staffing according to both CUPE and ONA Collective Agreements;
- Proven knowledge of Microsoft Word and Excel (tested - basic level);
- Proven keyboarding skills of 30 wpm (tested);
- Proven ability to manage multiple priorities, meet deadlines and work productively amid interruptions while working in a stressful environment;
- Proven ability to maintain strict adherence to patient confidentiality;
- Demonstrated exceptional communication skills - verbal, listening and written in order to effectively interact with all levels of staff, patients and families;
- Proven ability to adapt positively to a changing environment;
- Must have satisfactory performance record;
- Demonstrated commitment to our core values of Inclusion, Compassion, Innovation, Teamwork and Joy;
- Demonstrated understanding of and commitment to Lakeridge Health's comprehensive safety programs and practices including staff, patient and environmental safety and participation in regular in-services in this area; and;
- Proven good attendance record with capability of maintaining this same standard;
CONDITIONS OF EMPLOYMENT:
The terms and conditions of employment are in accordance with the Collective Agreement between the Hospital and C.U.P.E Local 6364.

Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants need to make their needs known in advance.