Gas Bar Supervisor

4 weeks ago

ChathamKent, Canada Growmark Full time

GROWMARK is an agricultural cooperative serving cooperatives, retailers, businesses, and customers in Canada and the U.S. We provide customers with fuels, lubricants, crop nutrients, crop protection products, seed, construction services, equipment, and grain marketing assistance. In addition, GROWMARK owns FS PARTNERS and UPI Energy FS, as well as the FS trademark used by affiliated member cooperatives. GROWMARK is large enough to offer solid career opportunities, but small enough to provide a family-oriented, welcoming environment and great benefits.

PURPOSE AND SUMMARY STATEMENT

The Gas Bar Supervisor ensures the achievement of planned sales and gross margin results. The incumbent also ensures that the image and housekeeping standards required are maintained within a safe and secure working environment. The Gas Bar Supervisor is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

ESSENTIAL JOB FUNCTIONS

Plan, direct and evaluate the operations of the gas station

Manage staff and assign duties

Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales

Achieves planned sales and gross margin results through effective pricing management and expense control.

Ensure daily product pricing is within the pricing strategies developed and set.

Maintain daily pricing information.

Develop and implement marketing strategies

Utilize and cooperate with required customer appreciation and incentive programs Resolve customer complaints

Hire, train and develop high caliber staff, who comply with company policies, and adhere to required housekeeping and image standards.

Enforce all corporate and regulated policies and procedures

Create and maintain employee schedules

Submit payroll info on a weekly basis (timesheets, payroll changes, new hires, and terminations)

Enforce progressive discipline policy with counseling sessions and written warnings when necessary.

Conduct suspension and termination meetings when necessary

Maintain various reports on a daily, weekly and monthly basis (paid outs, compliance books, sales reports, phone card report, and vendor log)

Review and maintain inventory procedures

Vendor ordering and review of invoicing

Utilize proper stocking and inventory procedures, ensure maintenance of these policies

Submit lottery report

Run bank deposits and conduct competitive price Surveys

Train employees on the importance of safe work practices including proper use of equipment, cleaning guidelines and WHMIS procedures, as well as corporate policies and general business procedures.

Respond to maintenance needs, ensuring adequate coverage of shift schedules, stick tanks, perform gas audits, change pricing signs, and respond to customer complaints

Provide friendly and efficient customer service

Perform cashier and attendant duties when necessary

Provide feedback to suppliers, buyers, and warehouses regarding customer opinions, buying trends, and other pertinent information.

Maintain the building, equipment and property of the store

Maintains and monitors inventory in both store and fuel sales. Within this regard ensures daily dips are taken and properly recorded and orders product as required.

OTHER JOB FUNCTIONS

Follows GROWMARK's Code of Conduct and Corporate Compliance Program and Company Health and Safety policies and procedures, as they apply.

Performs all other duties as assigned.

**REQUIREMENTS**:
To perform this job successfully, an individual must be able to perform each specific accountability satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform specific accountabilities.

Minimum of high school or GED equivalent, with university degree or college diploma preferred.

Retail management considered an asset.

Proven ability to inspire and motivate a team to reach its goals.

Demonstrated knowledge of inventory control techniques and procedures.

Strong knowledge of budget, accounting, and fiscal management.

Solid understanding of retail concepts such as gross margin, markdowns, and so on.

Extremely personable and adept at dealing with the public, with exceptional customer service orientation.

Excellent communication skills.

Able to consistently represent the company in a professional manner.

Thorough knowledge of Microsoft Excel and data entry.

Ability to generate and analyze reports.

Able to quickly calculate discounts, percentages, and volume.

Sound judgment and strong decision-making skills.

Good knowledge of effective merchandise presentation and displays.

Flexible in adapting to changing business needs and strategies.

Sound analytical thinking, planning, prioritization, and execution skills.

Ability to respond

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