Patient Ambassador

1 week ago

Penticton, Canada Interior Health Authority Full time

**We are seeking a Casual Patient Ambassador at Trinity Care Centre in Penticton, BC.**

Days of work: Rotating, Days, Evenings

Shift times: 08:30 to 14:30, 13:30 to 20:00

This is a casual position. Casual means hours are not guaranteed and that days of work and shift times may vary. Many careers with us begin with casual employment and lead to permanent or temporary career opportunities.

**How will we help you grow?**

Interior Health offers excellent benefits and many opportunities to maximize your skills. We are an organization where you have room to grow in a place where life outside of work is just as important to us as it is to you.

**What will you work on?**

This position performs a variety of clerical duties such as:

- Identifies if a visit is essential by communicating with all people who present at points of entry for the assigned entrance or site by following the script and documentation provided for the role.
- Explains Interior Health entrance restrictions as required and asks self-assessment questions.
- Provides direction to essential patients and the public regarding the locations of various departments and services.
- Follows established communication channels to raise concerns to site leadership.
- Cultivates as safe an environment as possible for those entering the facility, while still adhering to infection prevention protocols and directions, violence prevention, and cultural safety training.
- Maintains records on visitor admissions as assigned.
- Performs other related duties as assigned.

**Who are we looking for?**

**Where are we located?**

With all the amenities of a larger urban centre, Penticton is known for preserving its small-town charm and warmth. Its lush surroundings and ideal climate, with over 2,000 hours of sunshine per year, combine to create the perfect landscape for residents and visitors alike.

We love it here

“I have recently relocated to Penticton and I could not be more pleased. Living in the South Okanagan is truly amazing. Beauty surrounds this exquisite valley. Since my arrival in August, I have had the pleasure of swimming and playing at the beach, hiking alpine meadows, watching the Challenge Triathlon, hiking scenic trails, visiting local wineries, shopping the summer farmers’ market, and now snowshoeing snowy trails, and skiing the powder of Apex mountain. I have felt welcome since my arrival and I am continually amazed at the beauty I see each and every day.” - Sharon Nelson, RN, Dialysis Patient Care Coordinator, PRH

Grade 12, one year recent related experience or an equivalent combination of education, training and experience.

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