Concierge - 29172

Help us revolutionize the way that business around the world gets done. As a member of Team Exela, you’ll join a passionate, creative, and knowledgeable group of experts covering a wide range of industries and business sectors all driven by the same goal: To accelerate digital transformation.

A job at Exela represents an opportunity to join a vibrant community at the forefront of business innovation and to play a valuable role in an ongoing technological revolution. Exela’s core values of Authenticity, Accountability, and Action guide us to provide exceptional experiences for both our customers and our employees.

**Job Title**:Concierge - 29172

**Position Type**:Full Time - Regular

**Shift**:8:30 am - 5:00 pm

**Pay**: CAD 19/hr to CAD 22/hrs

**Job Summary**:
Perform basic administrative/secretarial/reception duties

**Essential Functions & Responsibilities**:

- Delivering the highest levels of guest care while consistently demonstrating a friendly and engaging attitude
- Effectively addressing and resolving internal and external guest questions or concerns
- Demonstrating flexibility in satisfying guest needs in a high volume, ever advancing environment
- Developing a familiarity with the building occupants whom you are assisting. Fostering an atmosphere of warmth and professionalism
- Consistently adhering to business practice guidelines and policies
- Taking direction from supervisor and/or site manager
- Developing and delivering timely projects assigned by Leadership
- Assisting Lobby Hosts in resolving guest issues and problem solving
- Knowledge of technology and deep understanding of Microsoft products and services
- Piloting new Microsoft technologies, software or hardware
- Familiarity with Microsoft campus and surrounding communities
- Providing information on local area dining and entertainment options; maintaining a current listing of conventions and special events

**Key Skills**:

- Professional appearance and demeanour (professional but not formal)
- Must be highly proficient in Microsoft Outlook, Word, PowerPoint and Excel
- Ability to effectively work individually or within a team in a fast paced environment
- Continuously improves personal and professional skills, knowledge and abilities

**Minimum Qualifications**:

- Bachelor’s degree or equivalent work experience preferred

**Physical Requirements**:
ability to stand for 4-6 hours per day, move from building to building, embark/disembark a shuttle vehicle, walk up to 1 mile per day, occasionally lift 40 pounds; bend, reach, squat, and perform the necessary job functions

**Prior Helpful Experience May Include**:

- Minimum 1 year concierge, hospitality or host experience required
- Minimum 1 year office/clerical experience required

**Pay Disclosure**:
"The pay rate for this position starts at CAD 19.00; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.”

**EEO Statement**:
Exela is committed to creating a diverse environment and is proud to be an equal-opportunity employer. Qualified applicants will be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information or any other characteristic protected by applicable federal, state, or local laws.

**Veterans**

Exela welcomes job applicants from all walks of life and backgrounds, including those who are transitioning military members, veterans, reservists, National Guard members, military spouses, and their family members. Individuals will be considered no matter their military rank or specialty.

**Pay Transparency Non-discrimination Provision**:
Exela will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Pay: $19.00-$22.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Concierge: 1 year (preferred)

Work Location: In person