Lobby Ambassador

2 weeks ago

Niagara Falls, Canada Skyline Hotel Full time

Niagara Falls-based _**Canadian Niagara Hotels Group of Companies**_ is one of Canada’s largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and Specialty Retail businesses - with more to come We are home to world-class brands including Marriott, Sheraton, IHG, Morton’s, Milestones, Hard Rock Café, Rainforest Café, Hershey and Starbucks - to name a few_. _Regardless of what business or role you start with, career development opportunities and rewards are endless for people delivering exceptional guest satisfaction and attaining business results.

We are currently seeking **a Part-Time Lobby Ambassador **to be the face of our company and help wow each and every guest.
Reporting to the Director of Front Services, responsibilities and essential job functions include, but are not limited to the following:
**Accountabilities**
- Be an Ambassador to the hotel creating memorable experiences for each and every guest as they arrive and depart through the front doors.
- Provide warm, sincere and engaging service that ensures guests feel welcome
- Treat each and every guest as a unique individual.
- Respond to guest requests for special arrangements or identify appropriate providers.
- Gather, summarize and provide local knowledge to inform guests about the property and surrounding area amenities, including special events and local activities.
- Be a liaison with the Front Office to ensure a smooth arrival and farewell experience with our VIP guests
- Maintain a high standard of personal appearance.
- Provide courteous and professional services at all time

**Working Conditions**:

- **Must be able to work weekends and holidays**:

- Stand and walk for an extended period of time or for an entire shift
- Ability to work independently
- To learn more about Canadian Niagara Hotels Group of Businesses or view other current and future job opportunities please visit CNHCAREERS.CA_

**Job Type**: Part-time

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- Holidays
- Monday to Friday
- Weekends as needed

Work Location: In person

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