Secretary/receptionist

Appointment Coordinator

Ridgeback Basement Systems is looking for a highly motivated and positive individual to serve on our team of Customer Service Representatives. This individual must possess: strong organizational, customer service and time management skills; high attention to and accuracy to detail; proficient computer skills; the ability to troubleshoot and excellent verbal communication skills. This individual must also be highly comfortable speaking with our current and prospective customers on the phone, both for inbound informational/troubleshooting calls, and outbound sales calls to schedule sales appointments or annual maintenance appointments.

We are a great family-oriented company and offer good pay and benefits to our employees.

Dress is casual.

For more information about Ridgeback Basement Systems, check out ridgebackbasement.ca or find us on Facebook.

Full Time - Monday - Friday 8:30-4pm

Group Benefits - Dental, Vision, Health, Life/Disability

**Roles and Responsibilities**:
Answering phones and directing calls.

Greeting customers

Processing payments

Data entry in the company system.

Filing company documents.

Answering incoming calls

Booking Sales Appointments

Scheduling Service Appointments

Salary
- $21.00 per hour

Expected hours: 35 per week

Pay: $21.00 per hour

Expected hours: 35 per week

Pay: $21.00 per hour

Expected hours: 35 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- Mandarin (preferred)

Work Location: In person

Expected start date: 2024-11-04