Account Manager

2 weeks ago


Mount Forest, Canada RecProtect a Division of Coburn Insurance Brokers Ltd. Full time

RecProtect, a division of Coburn Insurance Brokers is a progressive lifestyle insurance brokerage for recreational products. We are seeking highly motivated individuals that are results driven and that share the same enthusiasm to outdoor lifestyle that our team and target clients do. Experience in the insurance industry is not required
- a great work ethic, positive attitude and experience in customer service or professional environment is mandatory. This opportunity is a great starting position in the industry. Obtaining your RIBO Insurance license is mandatory - education and exam will be fully paid once licensed. Account managers provide a high standard of service to ensure our clients needs are met and surpassed, they focus on growth within their current book of business while also backing up their co-workers.

**Primary Responsibilities**:

- Managing and servicing an existing Personal Lines book of business (Home, Auto, Recreational, Seasonal etc.)
- Conducting thorough account reviews on renewals and call ins
- Working with clients to help identify risk and provide coverage advice for their personal portfolio’s
- Stop, listen and ask questions of your customers in order to clearly understand their needs and to build solid relationships
- Adhering to in house process and underwriting guidelines
- Openly communicating with clients
- Claims counselling

**Critical Competencies**:

- A positive attitude, openness to coaching and a strong work ethic
- Fluent with software programs
- College diploma or university degree (preferred)
- Detail oriented and ability to multi-task
- Excellent customer service and communication skills (both written and verbal)
- Ability to work independently and within a team
- Strong organizational, problem-solving, and time management skills
- Demonstrates tenacity and willingness to go the distance to get something done

**Why join our team?**
- Competitive salary
- A healthy working environment/culture
- Full Benefits
- Bonuses
- RRSP
- Fully remote

**Hours**:
9am to 5pm Monday to Friday

**Salary**: $40,000.00-$55,000.00 per year

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay

Work Location: Hybrid remote in Mount Forest, ON N0G 2L2

Expected start date: 2024-02-01


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