Food Service Worker

7 months ago

Ottawa, Canada The Glebe Centre Full time

**POSITION TITLE: Food Service Worker**

**REPORTING TO: Food Services Director and Supervisor**

**DEPARTMENT: Food Services**

**POSITION PURPOSE**:
The Food Service Worker is a member of the Food Services Team and will be responsible for providing high quality meal and high level of customer service to the residents of the Glebe Centre.

**QUALIFICATIONS**:

- Must be enrolled in or completed the Food Service Worker Program from an approved College.
- Current safe food handling certificate, knowledge of quantity food production
- Experience in healthcare, optimally Long Term Care operations
- Well-developed English language skills, comprehension, oral and written

**REQUIRED KNOWLEDGE, SKILLS AND ABILITIES**:

- Knowledge of WHMIS and MSDS, fall protection and chemical use instruction.
- Flexibility and the ability to work well under pressure in a kitchen environment
- A high degree of initiation and ability to work well with minimum supervision
- Ability to safely lift 50 pounds
- Ability to stand and walk for long periods of time
- Demonstrated commitment to courteous, sincere, and sensitive customer service. Presents a positive and caring attitude in all interactions. Shows patience, tolerant, accepts diversity, and presents a positive image of themselves in all professional interactions
- Ability to work in a culturally diverse environment

**FUNCTIONS**:
Ensures high quality Resident & Guest meals by:

- Preparing and serving safe, nutritious and appealing meals
- Ensuring residents receive proper diet as per care plan & special menus
- Maintaining work area in a clean, orderly and sanitary condition
- Maintaining inventory of work area
- Setting up and clearing tables
- Washing dishes, pots and pans
- Putting away food orders
- Following proper storage guidelines

Communicates with team members by:

- Attending team in-services
- Keeping Director, Supervisor and Dietitian updated with any concerns
- Documenting food service actions; noting areas of concern
- Maintain knowledge by attending educational and participating in in-house in-services including Surge Learning and mandatory training.
- Uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in The Glebe Centre’s ethical and Professional Codes of Conduct.
- Other job related duties as required

**GENERAL**:
The role of each employee at The Glebe Centre is to implement the Mission, Vision and Values of the organization. By being professional, polite and supportive to residents, clients, families and visitors and becoming part of The Glebe Centre is a trait of adherence. As members of the organization, all employees are expected to function with and in a team structure.

Health and Safety at the Glebe Centre is a shared responsibility and all staff are expected to follow all health and safety policies, procedures, and instructions. It is the right of staff to refuse unsafe work. It is the responsibility of staff to immediately report to a supervisor, any injury, hazard or situation that endangers their health and safety or the health and safety of others.

All employees of The Glebe Centre are required to follow the policies and procedures of the organization. Some key policies are documented below:

- Infection control practices must at all times be taken seriously and performed as defined in the Infection Control Manual.
- Confidentiality and Privacy of Residents and Clients is of utmost importance. All employees are expected to hold in confidence, information about residents, clients and members. There is also an expectation that information shared between team members or other staff, is confidential unless otherwise specified.
- Prevention of Resident and Client Abuse is primary and there exists an obligation to report abuse or potential abuse. Resident and Client comfort and safety is a primary focus of the Glebe Centre.
- Employees are expected to meet their obligations as far as scheduled hours and shifts are concerned. Regular attendance and being on time ensures resident and client safety and team functioning.
- Showing respect is an essential requirement of all Glebe Centre employees. The Glebe Centre’s Violence and Harassment Policy defines and elaborates harassment and violence in the workplace. Any violation will be taken seriously.

**HOURS OF WORK**:As scheduled.

**SALARY LEVEL**: As per the CUPE Agreement

Job Type**:Part-time**

Shift**:Evening-Days-Weekend availability**

Work Location: One location

**Job Type**: Part-time

Schedule:

- Day shift
- Evening shift
- Weekends as needed

Ability to commute/relocate:

- Ottawa, ON K1S 5A7: reliably commute or plan to relocate before starting work (required)

**Experience**:

- serving: 1 year (preferred)

Licence/Certification:

- Smart Serve (preferred)

Work Location: In person

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