Career Advisor, Believe Program

2 weeks ago


Vancouver, Canada YWCA Metro Vancouver Full time

Job DescriptionThe Career Advisor role works directly with gender-diverse and 2SLGBTQIA+ clients in one-on-one and group-based environments, providing guidance and skills-building support in person and virtually. The role also connects with employers and organizations across industries to engage them in the program as mentors, guest speakers, and connection-building with program clients and identify job opportunities for clients as required.

**What you’ll be doing**:

- Working with newcomers and refugees who identify as gender diverse/2SLGBTQIA+ to explore ways to help increase clients’ employment outcomes
- Connecting clients with inclusive employers and businesses, employment programming, WorkBC Employment Services, hiring fairs, employment-related events, and community resources
- Researching, developing, and delivering curriculum and workshop materials
- Conducting information sessions at WorkBC Employment Service Centres and other community programs throughout Metro Vancouver and the Fraser Valley to market the program and recruit clients
- Planning and coordinating networking events and guest speaker presentations that relate to clients’ career development, job search, personal and professional leadership
- Collaborating with internal YWCA departments (Marketing, Fund Development, and Employment) and program partners to coordinate initiatives for program promotion and outreach
- Acting as a champion of the program, promoting employment for gender diverse/2SLGBTQIA+ newcomers and refugees throughout the community
- Assessing client needs and developing individualized action plans to meet goals
- Monitoring project outcomes and trends; creating monthly reporting on metrics; conducting participant follow-up and surveys
- Representing the YWCA Metro Vancouver and/or WorkBC to community partners and other organizations as requested
- Strategizing with leadership to continually improve processes and increase employment statistics
- Adhere to onsite Health and Safety Procedures
- Other duties as required

**What you’ll need**:

- Excellent verbal/written communication and interpersonal skills and working knowledge of a second language
- Strong knowledge of employment programs and services, online delivery and adult learning methodologies, and local labour market conditions
- Knowledge of issues and barriers that the gender diverse/2SLGBTQIA+ community can face and the ability to provide solutions to meet these barriers
- Knowledge of issues and barriers that newcomers and refugees can face and the ability to provide solutions to meet these barriers
- Culturally sensitive, with knowledge of working with people of diverse backgrounds and awareness of specific ethnocultural minority communities and resources available for clients
- Lived experience or demonstrated understanding working with the program’s population of gender-diverse/2SLGBTQIA+ newcomers and refugees
- Experience in cross-cultural communication and service methods appropriate to clients with low literacy and low English skills; additional language an asset
- Highly effective relationship builder with a track record of establishing strong working relationships with internal and external stakeholders
- Excellent computer skills (all Microsoft Applications), video conferencing and office equipment
- Access to reliable transportation and ability to travel throughout Metro-Vancouver and the Fraser Valley, the ability to work in person during office hours at the YWCA program location; willingness to work at and commute to other YWCA locations in Metro Vancouver on occasions
- Ability to work occasional evenings and weekends, and work remotely if required
- Related post-secondary degree or diploma, or equivalent combination of education and experience in Social Services, Psychology, Humanities, or Counselling or equivalent knowledge, skills and life experience
- Two years of experience providing assessment, employment counselling, facilitation, job development and providing referral services to professional and non-professional clients
- CCDP Certification is considered an asset
- Demonstrated commitment to inclusion, diversity, equity, and accessibility
- A valid clear criminal record check (including working with vulnerable populations) is required
- The YWCA Metro Vancouver’s COVID-19 vaccination policy is currently suspended and as a result, vaccination from COVID-19 is not required at this time. However, should circumstances change and the YWCA deem it necessary to reintroduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties. (Always include both on all job postings under required skills for YWCA positions)

**What we offer**: We offer our eligible employees the following benefits as part of their total compensation package:

- extended medical and dental benefits
- a defined benefit pension plan
- flexible working arrangements for applicable


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