Technical Support Administrator

3 weeks ago


Toronto, Canada Johnvince Foods Full time

**Key Responsibilities**:

- Analyze, diagnose, and resolve computer-related hardware and software problems for users, recommending and implementing corrective solutions or training where needed.
- Provide technical guidance and assistance pertaining to business systems, network, and internet support to staff in response to identified difficulties.
- Collect, organize, and maintain a problems and solutions log for use by other technical support staff.

**Qualifications**:

- Proven experience in technical support, troubleshooting, and problem resolution.
- Knowledge of computer hardware, software, and networks.
- Ability to install, configure, and maintain computer workstations, servers, and peripherals.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.



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