Contracted Service Technician

4 weeks ago

Truro, Canada SharpLight Technologies Full time

**The position is on-call/contract position.**

**Hours may vary as it depends on our client in the area needing service/installations.**

**Company Description**:
As a response to the rapidly growing global demand for advanced, safe, and effective medical aesthetic technologies, our research and development team alongside our engineering experts continue to work diligently to provide ongoing world-class results. Bringing revolutionary technologies to market was our underlying vision, today having the privilege of partnering with thousands of clinics worldwide and growing, collectively conducting millions of beautifying treatments each year.

**Why Should You Join SharpLight?**

We are only as good as our people Our members have been at the forefront of creating our core values which has allowed us to carefully listen, swiftly adapt and methodically pioneer the perfect cross-functional collaborative environment. Let’s continue the successful journey together

**The Exciting Position**:
Reporting to the Technical Service Manager, the Technician, will be responsible for Device set up/ installation, technical services calls, maintenance, demos, and logistics to ensure that all our professional (delivery and maintenance) expectations are met while providing excellent end user support in the most efficient manner possible. This is a wonderful opportunity to work in a fast-growing company with a dynamic and exciting team

**The Superstar**:
We are looking for an individual who is strategic, proactive, energetic and has relevant experience as a Technical Service Representative. The superstar we want as part of our SharpLight family is professional, engaging, friendly and detail oriented.

**Position Tasks and Responsibilities**:

- Provides technical assistance to the technical Manager, clients, and team members.
- Assists in ensuring technical department compliance with QA requirements.
- Assists in the implementation of the Regular Maintenance Program.
- Attends technical service calls as requested.
- Liaise with inter-departmental team on any technical requirements they may have.
- Technical Service Calls (repairs and maintenance).
- Equipment and Delivery & Set up.
- Equipment Return.
- Assist with demonstrations and events.

**Required Education & Experience**:

- College Diploma in Electronics (Nice to have)
- Minimum of 3-5 years of Technical/Technician experience.
- Basic Technical Skills - assemble & disassemble equipment.
- Excellent written and verbal communication skills.
- Works well under pressure and meets tight deadlines.
- Fantastic organizational and time management skills.
- Strong decision-making and problem-solving skills.
- Meticulous attention to detail.
- Lift 50kgs (110lbs)

**Job Types**: Permanent, Casual

Schedule:

- On call

Work Location: On the road

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