Customer Service

4 weeks ago

Richmond, Canada TEXTILE TRIMMINGS Full time

Are you interested in pursuing a rewarding career in the Interior Design Industry? Look no further than Textile Trimmings, a well-established wholesale distribution company with an impeccable 75-year reputation. We are currently seeking a Full-Time In-House Customer Service Representative with drapery hardware or industry-related experience to join our dynamic team.

Key Responsibilities:

- Provide sales and service support to clients in the Interior Design Industry
- Create accurate and timely quotations for clients
- Perform general office duties, as needed
- Ensure high-quality customer service is provided to clients at all times
- Build and maintain strong relationships with clients, ensuring their satisfaction with the company's products and services
- Follow up with clients to ensure their needs have been met and identify areas for improvement
- Stay up-to-date on industry trends and new products to better serve clients
- Identify new business opportunities and upsell to existing clients
- Act as a liaison between the client and the company's production team to ensure timely delivery of orders
- Participate in training sessions to enhance product knowledge and customer service skills
- Contribute to the company's social media presence by creating content and engaging with followers, if needed

Qualifications:

- Experience in the drapery hardware or related industry
- Ability to thrive in a fast-paced work environment and enjoy working with people
- Excellent written and verbal communication skills in English
- Professional demeanor and appearance
- Detail-oriented and able to multitask effectively
- Strong organizational and problem-solving skills
- Computer literate with the ability to learn new software quickly
- Demonstrated ability to handle challenging customers in a professional manner
- Creative mindset with a desire to succeed in your career

Education and Experience:

- High school diploma or equivalent required
- Post-secondary education in a related field is an asset
- Previous experience in a customer service or sales support role preferred

Working Conditions: This is a full-time position based in-house at Textile Trimmings. The individual will work in an office environment and must be able to work effectively in a team-oriented atmosphere. The role may require occasional overtime to meet business needs.

We offer a competitive salary commensurate with experience, along with a comprehensive benefits plan.

**Salary**: $18.00-$22.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person

  • Customer Service Representative

    4 weeks ago

    Richmond, Canada Priority Appliance Service Full time

    *Priority Appliance Service* is looking for a full-time *Customer Service Rep* to join us in our Richmond office from 8:00 AM to 4:00 PM, Monday through Friday. *What does a Customer Service Rep and Priority Appliance* *do?* At Priority Appliance Service our Customer Service Representatives provide exceptional customer service to customers calling into our...

  • Customer Service Representative

    5 days ago

    Richmond, Canada Priority Appliance Service Full time

    *Priority Appliance Service* is looking for a full-time *Customer Service Rep* to join us in our Richmond office from 8:00 AM to 4:00 PM, Monday through Friday. *What does a Customer Service Rep and Priority Appliance* *do?* At Priority Appliance Service our Customer Service Representatives provide exceptional customer service to customers calling into our...

  • Residential Customer Service Representative

    4 weeks ago

    Richmond, Canada Ashton Service Group Full time

    **About Us** Ashton Mechanical Group is growing! We are currently hiring for **Customer Service Representatives** to join our growing **Residential Team**! As a Customer Service Representative, you will deliver the most efficient, highest quality customer experiences in our front line/dispatch team. You will promote customer satisfaction by converting...

  • Residential Customer Service Representative

    2 weeks ago

    Richmond, Canada Ashton Service Group Full time

    **Compensation & Perks** - Starting hourly wage range of $21-$23, negotiable based on education and experience - Incentive and bonus plans - 2-weeks paid vacation to start - Extended health and dental benefits - 5% RRSP matching available after 1 year of employment - Lunch subsidy - Paid training to support continuous growth and to encourage promotion and...

  • Residential Customer Service Representative

    4 weeks ago

    Richmond, Canada Ashton Service Group Full time

    **Compensation & Perks** - Starting hourly wage range of $21-$23, negotiable based on education and experience - Incentive and bonus plans - 2-weeks paid vacation to start - Extended health and dental benefits - 5% RRSP matching available after 1 year of employment - Lunch subsidy - Paid training to support continuous growth and to encourage promotion and...

  • Residential Customer Service Representative

    3 days ago

    Richmond, British Columbia, Canada Ashton Service Group Full time

    Compensation & Perks Starting hourly wage range of $21$23, negotiable based on education and experience Incentive and bonus plans 2weeks paid vacation to start Extended health and dental benefits 5% RRSP matching available after 1 year of employment Lunch subsidy Paid training to support continuous growth and to encourage promotion and advancement within the...

  • Customer Service Representative

    3 weeks ago

    Richmond Hill, Canada Service Ontario - Richmond Hill Full time

    This position requires nearly full-time availability at times. Please indicate your keyboarding speed and whether you live in Richmond Hill. Please be advised that this is not a government position. The Richmond Hill ServiceOntario office is a privately owned small business -- not a government office. Availability must include Mondays, Tuesdays,...

  • Customer Service Representative

    3 days ago

    Richmond Hill, Ontario, Canada Service Ontario - Richmond Hill Full time

    This position requires nearly full-time availability at times.Please indicate your keyboarding speed and whether you live in Richmond Hill.Please be advised that this is not a government position. The Richmond Hill ServiceOntario office is a privately owned small business not a government office.Availability must include Mondays, Tuesdays, Wednesdays and...

  • Customer Service

    4 weeks ago

    Richmond, Canada TEXTILE TRIMMINGS Full time

    **Job Posting: Full Time In-House Customer Service Representative** About Us: For 75 years, Textile Trimmings has been at the forefront of wholesale distribution, specializing in decorative hardware, motorization, and workroom supplies. Serving the Interior Design Industry, our legacy is built on excellence. Role Overview: Join us as a Full Time In-House...

  • Customer Service

    2 weeks ago

    Richmond, Canada TEXTILE TRIMMINGS Full time

    **Job Posting: Full Time In-House Customer Service Representative** About Us: For 75 years, Textile Trimmings has been at the forefront of wholesale distribution, specializing in decorative hardware, motorization, and workroom supplies. Serving the Interior Design Industry, our legacy is built on excellence. Role Overview: Join us as a Full Time In-House...

  • Customer Service

    3 weeks ago

    Richmond, Canada TEXTILE TRIMMINGS Full time

    **Job Posting: Full Time In-House Customer Service Representative** About Us: For 75 years, Textile Trimmings has been at the forefront of wholesale distribution, specializing in decorative hardware, motorization, and workroom supplies. Serving the Interior Design Industry, our legacy is built on excellence. Role Overview: Join us as a Full Time In-House...

  • Customer Service

    3 days ago

    Richmond, British Columbia, Canada TEXTILE TRIMMINGS Full time

    Job Posting: Full Time In-House Customer Service RepresentativeAbout Us:For 75 years, Textile Trimmings has been at the forefront of wholesale distribution, specializing in decorative hardware, motorization, and workroom supplies. Serving the Interior Design Industry, our legacy is built on excellence.Role Overview:Join us as a Full Time In-House Customer...

  • Customer Service

    2 months ago

    Richmond, Canada Montalco Custom Cabinets Full time

    We are looking for a driven individual to fill our Customer Service position. This individual should be well organized and good with time management. We are willing to train but experience in customer service, cabinetry, and MS Office (Outlook, Excel, Word) is an asset. We are an established Kitchen cabinet manufacturer located in Richmond BC with over 50...

  • Customer Service

    3 days ago

    Richmond, British Columbia, Canada Go Bananas Full time

    Go Bananas is an indoor children's play centre located in Richmond.We are looking for outgoing and energetic individuals who enjoy dealing with customers and children to join our team.Currently we are looking to hire for PART-TIME positions. Must be available to work weekends. (At times we may have some shifts available weekdays and evenings during the...

  • Customer Service

    3 days ago

    Richmond, British Columbia, Canada Fun4Kidz Play Centre Full time

    Fun4Kidz is an indoor children's play centre located Aberdeen Centre in Richmond.We are looking for outgoing and energetic individuals who enjoy dealing with customers and children to join our team.Currently we are looking to hire for PART-TIME positions. Various shifts available.Languages: Cantonese and Mandarin are an asset, however are not...

  • Customer Service

    3 days ago

    Richmond, British Columbia, Canada Montalco Custom Cabinets Full time

    We are looking for a driven individual to fill our Customer Service position. This individual should be well organized and good with time management. We are willing to train but experience in customer service, cabinetry, and MS Office (Outlook, Excel, Word) is an asset.We are an established Kitchen cabinet manufacturer located in Richmond BC with over 50...

  • Customer Service

    3 days ago

    Richmond, British Columbia, Canada Sungiven Foods Full time

    Sungiven Foods Canada is a specialty neighborhood grocery store with carefully selected private brand products. We pride ourselves as a provider of healthy daily meals. Our products are natural, less processed, and contain fewer additives for families who love cooking. We are currently looking for store PartnersLocation: #9771 Bridgeport Rd Richmond, BCWhat...

  • Customer Service

    1 week ago

    Richmond, Canada ShuWei Full time

    SHUWEI Company is located in Richmond, BC. We engaged in food production and import and export trade. The company’s signature products include Sichuan-style sausages, Sichuan-style bacon, ribs and ready-to-eat ham sausages. The company is looking for a Customer service to join. Responsibilities will include: 1. Receiving and placing customer service...

  • Customer Service

    3 days ago

    Richmond, British Columbia, Canada WorkSafeBC Full time

    Job requisition number038533Job locationRichmondSpecific work hoursshift - between the hours of 8:00am to 6:30pmFull-time / part-timeFull-timeSalarystarting at $27.25/hourlyPosting periodFrom 03/06/2024 to 03/15/2024OverviewAre you passionate about helping others? Do you want to provide excellent customer service to clients? We are looking for Customer Care...

  • Customer Service

    2 months ago

    Richmond, Canada Winning Cargo International Logistics Full time

    Job description: Tracking, Tracing and updating the status of shipments on a daily basis. Accurate and timely data entry into company system. Maintain strong and effective relationship with all service providers. Seek business chance and pass to sales department. Have the desire to understand the operation process flow and constantly seeking improved way...