Retail Sales Associate

7 months ago


Toronto, Canada Grapefruit Full time

Grapefruit is a proudly independent and locally owned apparel and living store in downtown Toronto. We carry an evolving array of current fashion and trends as well as games, fun housewares, personal care products and more.

We are searching for energetic and self-driven individuals with proven customer service skills to join our team.

We are looking for result-driven associates that will be responsible for all sales job duties, from generating leads to closing sales. As well as maintaining the clean and welcoming presence of the store.

Previous experience in clothing retail is a must. A previous commission-based sales position is an asset. Basics of social media understanding are a must.

**Responsibilities**
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products. Personal styling.
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the team to provide excellent customer service
- Inform customers about discounts and special offers
- Stay up-to-date with new products, trends and styles.

**Skills**
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments

**Job Types**: Part-time, Permanent
Part-time hours: 0-25 per week

**Salary**: From $17.00 per hour

**Benefits**:

- Store discount

Day range:

- Holidays
- Monday to Friday
- Weekend availability

Shift:

- 4 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift

Work setting:

- Apparel store

**Experience**:

- clothing retail: 4 years (required)

Work Location: In person



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