Employment Coach

**Nature & Scope**
As a branch of the YMCA of Hamilton/Burlington/Brantford, the YMCA Employment, Training & Settlement Services delivers Employment Services, Literacy & Basic Skills, Youth Outreach and Immigrant Settlement Programs.
This is a full-time contract position with benefits.

**Responsibilities**:

- Assess clients’ employment and educational needs through various assessment tools and develop an Employment Action Plan based on the Common Assessment Decision Model.
- Conduct active case management with clients to ensure they meet their employment goals.
- Maintain a caseload of approximately 50 - 100 participants on an annual basis.
- Maintain a caseload where approximately 65% of participants are in receipt of Ontario Works.
- Facilitate group workshops to participants on job search and retention information.
- Assist clients in obtaining employment that is 20 hours per week or more.
- Provide referrals to local agencies to support clients through barriers that prevent employment success.
- Provide 1-year of Job Retention support to employed participants and collect documentation to verify their employment status.
- Monitor placements through site visits and regular telephone or electronic contact with employers and clients to monitor clients’ job performance and training plan and provide post-employment support and services as needed.
- Maintains Information Management Systems FedCap Cares and EOIS CaMs by ensuring client and employer statistical and financial information, job development activities and follow up reports are data entered in timely and accurate manner and the privacy and confidentiality of client/employer records are maintained.

**Education & Experience**:

- Demonstrated 2 years’ experience in Career and Employment Counselling with individuals, especially those who are experiencing barriers and with demonstrated successful employment placement initiatives/recruitment.
- Degree or Diploma in Employment Counseling, Social Service Worker/Social Work or related program.
- Demonstrated experience with recruitment and job development skills with a proven track record to achieve service, employment targets and outcomes, take initiative and build relationships by being self-directed and results oriented.
- Work collaboratively with partnerships, corporations and associations to represent YMCA and/or the network in a professional manner while achieving agreed upon results.
- Able to understand employment barriers and client assets with ability to communicate to adults, newcomers, persons with disabilities and youth and other clients from various cultures, social and economic backgrounds.
- Advanced skills utilizing all Microsoft Office Applications including Word, Outlook, Power Point and Excel, Zoom and other online communication platforms.
- Well organized, team player who can take initiative, manage change/transitions with the ability to prioritize and multi-task and meet deadlines and targets.
- Excellent English communication skills, written and verbal
- Certification in Crisis Intervention, First Aid, Occupational Health and Safety and workplace accommodation an asset with knowledge of community supports.
- Driver’s License and own transportation required.

**Salary**: $50,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- Why are you interested in this position?

Work Location: In person

Application deadline: 2023-03-31