IT Specialist

**IT Specialist**

WOLF is a world leader in designing and developing rugged, field-deployable solutions requiring embedded video capture, process, encode and display technologies for the world’s most demanding military and aerospace markets.

If you are looking for an exciting new position with a company that offers an environment of rapid business growth, continuous technology innovation and a cherished culture of collaboration where everyone has a voice that is valued, then WOLF is the company for you. If this type of workplace environment excites you and you excel in fast-paced development environments, then we invite you to apply

**EDUCATION / CERTIFICATIONS**

Required Education

Successful completion of University and/or Community College diploma in a computer technology program

**REQUIRED EXPERIENCE**:

- Minimum 3 years’ experience in a Technical Service Desk role
- Minimum 3 years’ experience with expert level proficiency in Microsoft Windows 10, and Microsoft Office 2013, MS Server 2008/12, MS SQL 2008/12, Linux and Hyper-V
- Experience with troubleshooting and resolving computer hardware, software, printer hardware, peripherals, and E-Mail Systems issues
- Experience in troubleshooting Local and Wide area networks

**DUTIES and CORE COMPETENCIES**:

- Passionate and proactive approach to removing technology barriers to WOLF staff
- Attentive and Organized approach to record and resolve issues as they arise
- Resolving technical issues related to servers, computers, printers, computer peripheral devices, networking and telecommunication devices based on Windows and Linux operating systems
- Recording, categorizing, and logging requests for service using a central ticket management solution
- Provisioning, changing and de-provisioning user accounts in accordance with corporate policies and procedures
- Ability to provide training to staff and users
- Develop procedures and documentation
- A highly developed customer-service orientation.
- Staying current with (and sharing with team) evolving information security threats
- Other duties as assigned

**CITIZENSHIP REQUIREMENTS**:
WOLF is a military and aerospace manufacturer requiring strict adherence to CGP and ITAR requirements.

As a condition of employment, applicants must provide proof of Canadian or US Citizenship and undergo a police background check.

**HOW TO APPLY**:
Please submit your resume through Indeed.

**WOLF IS AN EQUAL OPPORTUNITY EMPLOYER**

WOLF offers competitive compensation, supports work/life balance, provides opportunities to be coached and be developed by some of the leading minds in this field, and a chance to work on some of the world’s most sophisticated military and aerospace programs.

**ABOUT WOLF**

Wolf Advanced Technology designs, develops and manufactures military-rugged modules for video capture, process, encode, display and AI inference. Eight out of the ten largest military and aerospace companies use WOLF products, in addition to commercial rocket companies and NASA. WOLF solutions are designed to operate in harsh aerospace and defense environments without sacrificing any processing power. WOLF’s products include rapidly available COTS solutions, feature tailored MCOTS solutions, and full custom designs. WOLF supports a variety of board configurations, including 3U and 6U VPX, XMC and MXC/MXM.

**Salary**: $60,000.00-$70,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- On call

Work Location: One location