Retail Store Team Lead
8 months ago
**Job description**
Crystal Dreams is currently seeking an **experienced **team lead or supervisor (with at-least 2-3 years of management experience) to help manage its **three** retail stores in the greater Montreal area:
- 2100 Boul. Le Corbusier, Laval
- 3080 Rue St-Denis, Montréal,
- 15781 Boul. Pierrefonds, Pierrefonds.
As a member of the management team, your job will be to ensure the business is running smoothly by leading the staff into the right tasks, coaching them, supervising them and maximizing productivity.
**Some of the tasks you will have to do are**:
- Provide an excellent customer service & ensure the team does the same
- Operate and supervise the cash register system (POS) with debit / credit cards
- Achieve computer tasks on a Mac OS operation system
- Demonstrate an interest, a passion for our products
- Answer the clients and staff requests and concerns
- Packing products for online orders
- Maintain the store, keeping it clean and organized
- Tagging and facing in the store and ensuring the stores are impeccable
- Receiving shipments of stones and other products
- Inventory maintenance
- Ensure team's productivity is maximized
- Managing and training staff. Currently the company has 20+ employees but you will be working with 3-10 employees at the time.
**We are looking for**:
- **Ability to work in all 3 stores.**:
- Sales and customer service experience: 1 year minimum
- Ability to identify & solve problems with innovative solutions
- Team Management experience: 2 years minimum
- Be comfortable using a computer: Gmail, Google Sheets, Google Drive, Word, Excel, Mac OS and Social Medias
- Cash register Experience: 1 year minimum
- Ability to multi-task
- Bilingual (French and English) ** **Mandatory**:
- Excellent learning ability
- Flexibility, punctuality, respectful of the schedule
- Teamwork ability
- Ability to use a cash register system / POS
**Advantages**:
- An advantageous employee discount on the merchandise
- Opportunities of growth and career in the company
- One month of vacation time and benefits after 6 months of work
- Competitive salaries and possibility of monthly raises for top performing employees
- Young, fun, dynamic, technology oriented and rewarding work environment with opportunity to acquire new professional skills
- Pleasant work environment, coffee, tea & uniform provided
- Traveling with our team for corporate events throughout Canada and USA
**WHY CRYSTAL DREAMS?**
Crystal Dreams is one of the most popular Crystal Stores in Canada with three retail locations in Quebec. As a Crystal Dreamer, you will have the unique opportunity to become part of a movement based on mindfulness, spirituality, intuition, crystals, reconnecting with nature and building a positive community.
Our mission is to raise awareness about wellness and spirituality through crystals, various metaphysical tools, and other natural products. We are here to make a positive impact in the community and to help people raise their energy vibration.
**Crystal Dreams Highlights**:
- Crystal Dreams is one of the largest retailers of stones, jewelry and natural products in Canada. We are happy to welcome customers in our three retail stores in Laval and Montreal.
- Young and dynamic team As our company grows, it gives our team members the opportunity to grow as well.
- Crystal Dreams is the organizer of the Metaphysical & Spiritual Shows of Canada which take place in many cities such as Montreal, Toronto, Quebec City, and Ottawa. Each one of these events brings an attendance of around 12,000 visitors per weekend with over 120 exhibitors per event.
- The company has hosted dozens of seminars on personal development and crystals for hundreds of attendants per event.
- One vision for the CEOs of Crystal Dreams is to built one of the largest Crystal Parks in Canada known as “Crystals Dreams World” This will be the first spiritual sanctuary to celebrate spirituality in Canada.
- Crystal Dreams is about giving back to the community, encouraging people to connect with their intuition and raising awareness about wellbeing.
This opportunity will allow you to be involved and learn useful skills that will help you develop your professional career. Take advantage of this once in a lifetime opportunity As our company grows, the positions are also getting filled
Your journey at Crystal Dreams will allow you to take on new challenges, acquire new skills, go into adventures, and take part in a rewarding job with a noble cause. If there is something Crystal Dreams has to teach you, it's that everything is possible and “change” is the name of the game The possibilities are literally endless and with our dream team, nothing will be impossible to achieve. So dream big, persist and believe that everything is possible
**Job Types**: Full-time, Permanent
**Benefits**:
- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- Store discou
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