CRM and Warranty Respresentative

2 weeks ago

Burlington, Canada Fluidra North America Full time

Fluidra is seeking a Summer Seasonal hire for a
**CRM and Warranty Representative** role at our Burlington, Ontario location. This is an on-site position will run from May 1st - August 31st.

**WHAT YOU WILL CONTRIBUTE**

As a Customer and Warranty Representative you will coordinate customer service activities of establishment to install, service, maintin, and repair items sold, leased, or rented with service contract or warranty by performing the following duties personally.
- Answering phones, scan and file documents.
- Provide customer service to both internal and external customers.
- Process Service Calls and Service Requests
- Scheduling of field service calls.
- General office duties
- Input of information into the company data base.
- Assist customers with order status inquiries.
- Work closely with other departments to facilitate order fulfillment.
- Perform other duties as assigned.

**WHAT WE SEEK**
- Provide all duties in English and French - Bilingual
- Polished and professional communication skills.
- Work experience in a customer service environment using data entry and telephone skills.
- Experience with Oracle database a major plus.
- Ability to meet aggressive deadlines and manage multiple priorities.
- Ability to prioritize and perform a variety of tasks with mínimal direction.
- Swimming pool industry knowledge a plus.

**EDUCATION**

High School Diploma or equivalent

**WHO WE ARE**

Fluidra is a publicly listed company focused on developing innovative products, services and IoT solutions for the residential, commercial and wellness pool markets, globally. The company operates in over 45 countries, has over 7,000 employees and owns a portfolio of some of the industry’s most recognized and trusted brands: Polaris®, Jandy®, CMP, S.R. Smith, and Zodiac®. We also sell products under the Cover‐Pools®, iAquaLink®, Grand Effects®, Dell® and Nature2® names. With these combined resources we’re able accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things.

Our focus is on creating the perfect pool and wellness experience responsibly. We take our mission to heart, and our employees embody these guiding principles in everything we do:
_passion for success,_
- _
- honesty & trust, customer collaboration,_
- _
- teamwork_
- _
- and inclusion,_
- _
- learn and adapt,_
- _excellence and innovation.

zip

  • Warranty Service Manager

    3 weeks ago

    Burlington, Canada Adi Development Group Full time

    Adi is looking for a Warranty Service Manager ready to create value and provide hands on leadership to our warranty teams at our land-mark projects in various Burlington locations and Toronto core. The Warranty Service Manager is responsible for the day-to-day operations of all warranty service activities to ensure that the company delivers on its top core...

  • Warranty Service Manager

    4 weeks ago

    Burlington, Canada Adi Development Group Full time

    Adi Development Group is one of Canada’s leading, most innovative real estate development, construction management and investment company. With over 4000 units and $3Billion of built value under development throughout the GTHA, We are on an insurgent mission to re-invent the customer experience and to deliver homes faster, better and more cost effectively...

  • Warranty Service Manager

    3 weeks ago

    Burlington, Canada Adi Development Group Full time

    Adi Development Group is one of Canada’s leading, most innovative real estate development, construction management and investment companies. With over 4000 units and $3Billion of built value under development throughout the GTHA, We are on an insurgent mission to re-invent the customer experience and to deliver homes faster, better and more cost...

  • Warranty Administrator

    3 weeks ago

    Burlington, Canada Adi Development Group Full time

    Adi Development Group is one of Canada’s leading, most innovative real estate development, construction management and investment companies. With over 4000 units and $3Billion of built value under development throughout the GTHA, We are on an insurgent mission to re-invent the customer experience and to deliver homes faster, better and more cost...

  • Customer Care Administrator

    3 days ago

    Burlington, Canada Adi Development Group Full time

    Adi Development Group is one of Canada’s leading, most innovative real estate development, construction management and investment companies. With over 4000 units and $3Billion of built value under development throughout the GTHA, We are on an insurgent mission to re-invent the customer experience and to deliver homes faster, better and more cost...

  • Online Sales Representative

    3 weeks ago

    Burlington, ON, Canada Liebherr Group Full time

    Are you an experienced Heavy Equipment Sales Representative and are looking to upgrade to working at an internationally recognized OEM? This position is responsible for cultivating relationships with new prospects, building the Liebherr brand and maintaining ongoing relationships with existing customers. Through solid understanding of the potential and...

  • Heavy Equipment Sales Representative

    3 weeks ago

    Burlington, ON, Canada Liebherr Group Full time

    Are you an experienced Heavy Equipment Sales Representative and are looking to upgrade to working at an internationally recognized OEM? This is for you then! This position is responsible for cultivating relationships with new prospects, building the Liebherr brand and maintaining ongoing relationships with existing customers. The succesful candidate will be...