Installation Specialist

4 months ago

Vaughan, Canada Westlake Corporation Full time

**SUMMARY**

**DUTIES AND RESPONSIBILITIES**
- May include, but are not limited to, the following:_
- Prepare and execute installation instructions, guides, videos and other tools for use in the field.
- Train customers and sales personnel on proper installation techniques.
- Develop product training methodology for classroom and field installation training.
- Train installation crews on proper installation techniques.
- Manage day-to-day issues and work with sales to ensure solutions are achieved.
- Analyze and provide feedback concerning product development and pricing.
- Approximately 75% travel required.
- Perform other duties as assigned.

**EDUCATION, EXPERIENCE AND QUALIFICATIONS**
- Five (5) to Seven (7) years of experience of teaching product installation techniques in a manufacturing or construction environment
- Previous experience in selling or installing siding, trim and decking products preferred
- Possess demonstrated experience with presenting technical information to internal departments and external contacts both in written and verbal form
- Possess strong organizational and project management skills with the ability to simultaneously manage multiple project assignments
- Demonstrated ability to set and achieve high level goals with mínimal supervision
- Possess strong written and verbal communication skills
- Must have the ability to develop and execute written test plans, collect and analyze data, and prepare concise reports summarizing the findings of work
- Must have the ability to prepare and deliver oral and visual presentations
- Ability to effectively communicate technical concepts to employees, supervisors, sales, customers, etc.
- Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
- Bachelor’s degree in construction management or related field preferred
- Must be fluent in both English and French

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