Manager, Residence Education

2 months ago

Vancouver, Canada University of British Columbia Full time

Staff - Non Union

Job Category

M&P - AAPS

Job Profile

AAPS Salaried - Student Management, Level B

Job Title

Manager, Residence Education

Department

Leadership | Residence Life Management | Student Housing and Community Services

Compensation Range

$5,906.25 - $8,508.42 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

April 4, 2023

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

The Manager, Residence Education (MRE) manages the Program Resource Centre; provides leadership by way of the development, implementation and evaluation of Residence Advisor (RA) pre-onboarding, onboarding, and position education; oversees the organization and planning of various student and staff development initiatives (e.g. residence curriculum); and advises the Residence Hall Association (RHA) and National Residence Hall Honorary (NRHH).

The MRE supervises and provides direction to three (3) Program Resource Centre Advisors and Work Learn student positions. In particular, the MRE supports student success by independently managing initiatives that enhance the residence life program, and by fostering healthy and engaged residence communities.

At all times, the MRE upholds and seeks to achieve the Residence Life mission, vision and values. The MRE role models an efficient, results-oriented, critical-thinking perspective. The MRE embraces opportunities for self-improvement, responds objectively to criticism and manages ambiguity with patience.

The MRE is required to be available by phone after typical work hours as part of a monthly on call rotation shared with other managers of Residence Administration assisting with the operation of 10 front desks located in the residence commonsblocks.

The work environment is complex and requires managing multiple, sometimes simultaneous deadlines. The MRE must balance a range of tasks and responsibilities, many of which are very different in nature or function. Due to the nature of the Residence Life operations, some early morning, late evening, overnight, weekend and holiday work is required.

Organizational Status

The MRE reports to the Associate Director, Residence Strategic Initiatives and Staff Development.

The MRE provides supervision and direction to a team of three (3) Program Resource Centre Advisors and one to three (1 to 3) Work Learn student positions. The MRE advises (5) RHA Executive positions, and provides training, mentorship and guidance to the members.

As the lead for many large-scale projects and initiatives, the MRE works with and provides direction as appropriate to a range of Student Housing colleagues, in particular Residence Life Managers and other administrative staff.

Work Performed
- Residence Advisor Pre-Onboarding and Onboarding Implementation_

Acts as an administrative lead for the cyclical appointment of 250+ Residence Advisors, Senior Residence Advisors, and Program Resource Centre Advisors.

With the support of the Associate Director, Strategic Initiatives and Staff Development researches and implements practices to attract and select Residence Life staff that maximize intersection and identity to ensure that the Department reflects the student population living in residence.

Leads the preparation and implementation of RA selection letters and the management of documentation required for the appointment of staff in Workday. Ensures that the collection and storage of personal, private information is compliant with FIPPA and the University’s file storage and retention policies and procedures.

Plans and oversees all administrative functions related to the pre-onboarding and onboarding of Residence Advisors, Senior Residence Advisors, and Program Resource Centre Advisors including, but not limited to: developing and updating web-based content, overseeing the coordination of RA selection, scheduling and administration of various meetings, and revision of numerous digital and print materials.
- Residence Life Staff Education_- Oversees the implementation of Residence Advisor Orientation, a two-week long, comprehensive job readiness program for Student Housing’s Residence Advisors, Senior Residence Ad

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